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Starbucks
- Coffee & Tea
- Westborough, MA
About this business
Location details
139 Turnpike Rd, Westborough, MA 01581, Westborough, MA, 01581, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 8:30 p.m. | |
| Tue | 5:00 a.m. to 8:30 p.m. | |
| Wed | 5:00 a.m. to 8:30 p.m. | |
| Thu | 5:00 a.m. to 8:30 p.m. | |
| Fri | 5:00 a.m. to 8:30 p.m. | |
| Sat | 5:00 a.m. to 8:30 p.m. | |
| Sun | 5:00 a.m. to 8:30 p.m. |
Horrible customer service! I tried to order a venti shaken espresso with oat milk and 3 pumps of brown sugar. First she wrote the correct order which was $4.95. Then she cancelled it and said wait you want an iced brown sugar espresso and changed price to $7.30!! And i said no that isn’t what i ordered and she got manager on drive thru and the women said sorry this is the order. Made me so angry!! Then i got the coffee and it was filled so high with ice that it barely had any coffee in it! NEVER COMING BACK AGAIN
Great coffee and an exceptionally polite barista. Not crowded at all!
Today I ordered a large hazelnut hot coffee and a sandwich. The girl running the window with a very similar black hat on told me my hat made me look like a drug dealer. Then at the window I gave her a tip and she snapped at me that "I dont listen" and then insulted me that I didnt IMMIDIATELY tell her to have a good day "atleast". She should get told to clean the bathrooms. Definately isnt a window person.
I've been a Starbucks customer from the very beginning and this is literally the worst customer service I've ever received in a Starbucks. The (manager?) Lea [was hard to get her name, because she initially covered up her badge and didn't want to identify herself to me] is extremely rude and staff seems poorly trained here, and ungraciously tells you to get lost if you point out problems with what they've sold you.
Frequently asked questions about Starbucks
How is Starbucks rated?
Starbucks has a 4.1 star rating with 282 reviews.
When is Starbucks open?
Starbucks is open now. It will close at 8:30 p.m.
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