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Starbucks
- Coffee & Tea
- New York, NY
About this business
Location details
3165 Broadway, New York, NY 10027, New York, NY, 10027, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 8:00 p.m. | |
| Tue | 6:00 a.m. to 8:00 p.m. | |
| Wed | 6:00 a.m. to 8:00 p.m. | |
| Thu | 6:00 a.m. to 8:00 p.m. | |
| Fri | 6:00 a.m. to 8:00 p.m. | |
| Sat | 6:30 a.m. to 8:00 p.m. | |
| Sun | 6:30 a.m. to 8:00 p.m. |
Understaffed and very rude
I got a 1st degree burn on my tounge. I ordered a cold drink. Didn't get served that. Also sent my drink back 2 times. Way too heavy handed with the recipes. Finally broke down and ordered my go to, hazelnut frap. All l tasted was syrup. I just left, with my burned tounge. Update: The company replied to this review and left a number. I just called the number. I was on the phone for 20 min. There was no kind of resolution or compensation. Instead it was a call documenting my experience. The call was a waste of my time.
I got a 1st degree burn on my tounge. I ordered a cold drink. Didn't get served that. Also sent my drink back 2 times. Way too heavy handed with the recipes. Finally broke down and ordered my go to, hazelnut frap. All l tasted was syrup. I just left, with my burned tounge.
Not sure how this team makes their coffees MORE acidic and watery, but that’s one of the most consistent aspects to the experience of this store. The baristas are always hanging around, chatting, only pausing convos with each other if pushed to, that sort of lovely energy ….when there’s a huge waiting line you would think they would put in some more effort? No! Miraculously, it would seem they slow down even more. Out of annoyance or entitlement? Unclear. No joke, I watched a barista saunter from the espresso machine to the ... read more
Staff are absolutely rude, disrespectful and unprofessional. NO OUTLET, music was ridiculously loud, drink was incorrect. NOT clean tables were dirty and sticky Shame on owners for allowing this behavior and tolerating the unprofessionalism.
Frequently asked questions about Starbucks
How is Starbucks rated?
Starbucks has a 4.1 star rating with 509 reviews.
When is Starbucks open?
Starbucks is open now. It will close at 8:00 p.m.
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