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Starbucks
- Coffee & Tea
- Lowell, MA
About this business
Location details
199 Plain St, Lowell, MA 01852, Lowell, MA, 01852, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
Worst matcha I’ve ever had in my life. Baristas Need more training!
The Cambodian girl at the register needs to fix her attitudeeee…. Just because you got a line of 10 people and your the only one working doesn’t mean that you can give attitude to costumers. Me and my fiancé just had a few questions about why our order was almost 20 dollars for 2 small drinks and a cookie lol…mind you we don’t care about the price we just wanted to know why this Starbucks location apparently doesn’t even accepts their own rewards program. Also she just had a nasty attitude from the beginning. She said “if yo... read more
New teenage/kid staff there are unprofessional. I’ll be in line waiting to get service while the staff are just dancing and chitchatting, all while ignoring the customers. And when they finally realize there’s a customer waiting they immediately put their phones away. I understand that these new hires are young but you can’t be doing that at work, this isn’t a playground. The food and drinks were okay, nothing wrong with it. But teach your younger staff to put their phones away and pay attention to the customers. One of them... read more
The person ringing us out was on the phone with someone asking what they’d like from this Starbucks location while taking an order. Completely unprofessional and dirty. There’s open drinks that have been clearly used annd half drank all over the merch area. On top of being unprofessional and dirty I ordered a grande pink drink and it was handed to me half empty. Whoever runs this Starbucks should be ashamed of themselves and their partners.
The staff was amazing today! There were only 2, but the line was moving (and everyone was ordering 2-3 drinks each) They take turn alternate from taking orders, taking payments, and making the drinks. What drove me to come write a review was I spilled my coffee and they made me a new one without hesitation and was very very kind about it. Great Teamwork among the two!!!!! Good job guys!!
Frequently asked questions about Starbucks
How is Starbucks rated?
Starbucks has a 3.1 star rating with 174 reviews.
When is Starbucks open?
Starbucks is open now. It will close at 8:00 p.m.
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