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12000 Retail Dr, Wake Forest, NC 27587, Wake Forest, NC, 27587, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | 7:00 a.m. to 8:00 p.m. |
Waited 15+ minutes in line today around 2pm (Sat, March 7th) there were two young men working behind the bar. One was a Tyler. He did not even acknowledge us in the entire waiting period. Not even to explain why the other barista had just left with a large line. Anyway, back to Tyler. Zero personality, zero apology. No reason to leave us completely in the dark. Never mind getting the order in front of us completely wrong. VERY disappointed today.
My kids and I visited on this very busy Sunday afternoon and the service was wonderful. The team behind the counter was filling orders almost as soon as they came in for both food and drinks. Yeah they got one or two wrong in the time we sat with our own order and watched the rush but they handled everything so well and quickly corrected the issues and everyone left happy.
Great drinks as always. Caitlin was the nicest Barista, my wife was having a rough morning and she was very nice and brightened her day. Will be back
Customer Service is not great if you want a better starbucks there is one in the same parking lot just go there
Starbucks has a 3.7 star rating with 71 reviews.
Starbucks is open now. It will close at 8:00 p.m.
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