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Starbucks

3.7

About this business

Location details

1746 Sentinel Dr, Chesapeake, VA 23320, Chesapeake, VA, 23320, United States

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WeekdayScheduleStatus
Mon4:30 a.m. to 9:00 p.m.
Tue4:30 a.m. to 9:00 p.m.
Wed4:30 a.m. to 9:00 p.m.
Thu4:30 a.m. to 9:00 p.m.
Fri4:30 a.m. to 9:00 p.m.
Sat5:00 a.m. to 9:00 p.m.
Sun5:00 a.m. to 9:00 p.m.
3.7116 reviews
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Jomar Mitchell's profile image
Jomar Mitchell 
on Google
a month ago

Usually this location is spot on but I haven’t been here in awhile I will say the employees were friendly but either didn’t listen or don’t care I asked for the caramel Ribbon crunch with no whip an almond milk what I got was blended up Caramelish ice almond milk no ribbon no crunch an barely any Caramel I also ordered the Bacon and Gruyère egg bites the cashier put egg white and pepper egg bites which I didn’t notice until I was back in the truck and on my way for $14 it’s very disappointing that something so simple could b... read more

Daeshona Mcpherson's profile image
Daeshona Mcpherson 
on Google
a month ago

This location moves very slow. I try avoiding coming to this location but it’s the closest to me; every time I come I wait 10 mins for my order, not even exaggerating. It could be anytime of the day, I could order inside, go drive thru, even order through the app ahead of time and I still be having to wait a while to receive my order. This location needs to do better and find some sense of urgency. I never leave reviews or hardly have anything bad to say, but this is very frustrating! 

Wanda Carter's profile image
Wanda Carter 
on Google
5 months ago

We regularly stop by this Starbucks. We have our regular drink that we order but this time we learned it was no longer on available and that they were making some changes to the menu. Zack was at the window and took some time with us sharing the changes and how we could order our drink. Even shared the price point difference. Superb customer service. He later told us he was the new manager there (we could understand why) and if we had other questions to reach out. He also asked us our names. WHO does that! Zack does!!!!! And... read more

Kymberly Madison's profile image
Kymberly Madison 
on Google
6 months ago
Sandra Allen's profile image
Sandra Allen 
on Google
8 months ago

Absolutely horrible customer service! Went here on 12/20/24, went inside drive thru was long BIG MISTAKE. I made order and paid no coffee 10-15 minutes later still waiting for service no explanation no other customers really in the store. I had to leave because I had to work totally unacceptable treatment for a paying customer. Mind you drive thru customers that had to have come after me were being served. People that come in store should be treated with respect and good speedy service also! Couldn’t even get money back or c... read more

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Frequently asked questions about Starbucks

How is Starbucks rated?

Starbucks has a 3.7 star rating with 116 reviews. 

When is Starbucks open?

Starbucks is open now. It will close at 9:00 p.m.  

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