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Starbucks
- Coffee & Tea
- Charlotte, NC
About this business
Location details
16625 Lancaster Hwy, Charlotte, NC 28277, Charlotte, NC, 28277, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 7:00 p.m. | |
| Sun | 6:00 a.m. to 7:00 p.m. |
ordered a venti with lite ice, got a grande full of ice. i told them and the women looking looked confused?? then one lady took it back and i watched her fill it completely up with milk, so of course i say that i always get this drink and that its usually darker and i am then met with arguing about the color of blonde espresso. eventually i tell them to remake the drink (because i tried it and surprise surprise it tastes like milk) and what do you know the drink is significantly darker and tastes normal.
Their inside seating would be better if they had screening or film to prevent the sun from coming in. The laptop plug in all face the outside and its very hard to work with the sun blasting on your face.
For some reason every time I order a hot drink from this location it tastes like it’s burnt. Once it tasted so bad I went to another location and ordered the same drink to see if it was my tastebuds being weird and the drink from the other location tasted normal. I even got my husband to blind test and he agreed the one from this location tasted bad. Not sure if their machine broke or if it’s employee error
He made my drink wrong and I politely let him know, he rolled his eyes and mumbled something under his breath. Unprofessional and honestly embarrassing. If you don't want to deal with people, maybe don't work in customer service?
Really bad service, The white guy young with glasses talked to customer with BAD WORDS
Frequently asked questions about Starbucks
How is Starbucks rated?
Starbucks has a 3.3 star rating with 63 reviews.
When is Starbucks open?
Starbucks is closed now. It will open at 6:00 a.m.
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