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Starbucks
- Coffee & Tea
- Roanoke, VA
About this business
Location details
110 Franklin Rd SE Suite 110, Roanoke, VA 24042, Roanoke, VA, 24042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 7:00 a.m. to 7:00 p.m. |
Let me start by saying I am a huge Starbucks fan! Today's experience was subpar! The barista (Makayla) was rude, unfriendly and uninformed of Starbucks policies. When I asked for my free refill, she refused and argued with me. She said, "Well, maybe that is at corporate stores." I filed a complaint with Starbucks, and received an apology and a credit. I hope the staff at this Starbucks location receives proper training on company policies and customer service. And to clarify, I asked for an iced coffee refill. My original dr... read more
I ordered a hazelnut iced shaken espresso and the person with blue hair was supposed to put salted caramel cream foam because I paid for it when I asked if they put any cold foam he had a horrible attitude and told me he did when I asked another lady she said it was probably the end of what he had.. I paid for it I should be getting what I ordered and I asked for a double and he must have put more espresso that I wanted. I normally have a great experience with this place but idk who this guy with blue hair came from because ... read more
Very limited parking. Rude service.
Frequently asked questions about Starbucks
How is Starbucks rated?
Starbucks has a 3.8 star rating with 41 reviews.
When is Starbucks open?
Starbucks is open now. It will close at 7:00 p.m.
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