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Starbucks
- Coffee & Tea
- Overland Park, KS
About this business
Location details
127 Shopping Center, 12551 Antioch Rd, Overland Park, KS 66213, 12551 Antioch Rd, Overland Park, KS, 66213, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:30 a.m. to 7:30 p.m. | |
| Tue | 5:30 a.m. to 7:30 p.m. | |
| Wed | 5:30 a.m. to 7:30 p.m. | |
| Thu | 5:30 a.m. to 7:30 p.m. | |
| Fri | 5:30 a.m. to 7:30 p.m. | |
| Sat | 5:30 a.m. to 7:30 p.m. | |
| Sun | 5:30 a.m. to 7:00 p.m. |
I don't know what is going on with Starbucks but their staff over the last 5 years have gone from super friendly to apathetic. The server did not smile, did not say hello, mumbled and then did not say thank you. She seemed truly annoyed to having to process my order. These should be the basics of working in hospitality. The only coffee shop I go to where I feel worse before going in. I don't know if this is a starbucks thing or if the employees just don't care anymore, but this is a second store in my area that just workers ... read more
I am writing to share feedback regarding a recent experience at one of your locations, address - 127 Shopping Center, 12551 Antioch Rd, Overland Park, KS 66213 . While the quality of the coffee remains excellent, I was disappointed with the level of customer service I received during this visit. I work in customer service myself, and I understand how demanding and fast-paced it can be. However, acknowledging customers, whether busy or not, is a fundamental part of providing a positive experience. When I entered the store and... read more
Frequently asked questions about Starbucks
How is Starbucks rated?
Starbucks has a 4.2 star rating with 401 reviews.
When is Starbucks open?
Starbucks is open now. It will close at 7:30 p.m.
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