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3405 50th St, Lubbock, TX 79403, Lubbock, TX, 79403, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 7:00 p.m. | |
Sun | 6:00 a.m. to 7:00 p.m. |
Good Afternoon, I am reaching out regarding an incident that occurred during my visit to Starbucks earlier today. I am usually very pleased with the service and have appreciated how quickly staff resolve any minor issues in the past. However, today’s experience was concerning and left me disappointed. When I picked up my order, the barista accidentally spilled a hot drink on me. Although she did apologize, she did not offer any assistance, such as providing napkins to help clean up, nor did she check if I was okay after the ... read more
Ms Jocelyn at this location needs to maybe her start her day with a cup of coffee. Drive thru experience was awful and I only talked to her for 5 seconds and I know we're suppose to have grace for people and you don't know what they're going through but vice versa. Customer service needs major work. Rude, short with responses, walked away when I told her there was something wrong with my order and when there's no communication there is only assumptions.
It was a good one it' was kinda late in the morning but the we're helpful and for the amount of time I was there could have been a little faster but they did there job
Starbucks has a 4 star rating with 143 reviews.
Starbucks is closed now. It will open tomorrow at 6:00 a.m.
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