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Starbucks

3.8

About this business

Location details

4515 W Village Way, Smyrna, GA 30080, Smyrna, GA, 30080, United States

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WeekdayScheduleStatus
Mon4:30 a.m. to 9:30 p.m.
Tue4:30 a.m. to 9:30 p.m.
Wed4:30 a.m. to 9:30 p.m.
Thu4:30 a.m. to 9:30 p.m.
Fri4:30 a.m. to 9:30 p.m.
Sat5:00 a.m. to 9:30 p.m.
Sun5:00 a.m. to 9:30 p.m.
3.81,326 reviews
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Sherry G's profile image
Sherry G 
on Google
2 weeks ago

So as a door dasher we make money in tips and quick efficient service. I walk in no one greets me . I waited 5 minutes to be asked the name on the order. After 20 more minutes of customers coming in and out and I’m asked again. They made 1 order and claim they couldn’t find the other. So this light skin black women with blond hair comes over and tried to find the order. So it appears but in the meantime I’m on the phone with customer service. She had this passive aggressive attitude when i tell her i been waiting like over 2... read more

Roger P's profile image
Roger P 
on Google
2 weeks ago

I've been to different Starbucks and I've never seen employees take so long. I got my breakfast sandwich in probably 15 minutes then had to wait another about 15 minutes for my drink. This is poor customer service. 

Heidi S's profile image
Heidi S 
on Google
2 weeks ago

Wait times are ridiculous at this location: both through in-store and the drive-thru. During such a rush, they waste time writing “Hello” on each cup. No one is impressed with a handwritten message when it takes more than 30 minutes to get a drink. 

EshiQita E. Washington's profile image
EshiQita E. Washington 
on Google
2 weeks ago
Stephanie L.'s profile image
Stephanie L. 
on Google
2 weeks ago

I can’t believe how long we were sitting in the drive-thru. There was 1 car ahead of me who hadn’t had their order taken yet. We were sitting in one place for 17 mins and when we finally moved, we sat for another 10 min before we moved again. Some who could get out of the driveway left and some people who couldn’t, put their cars in park. There was no explanation given when I finally got to the speaker. This is unacceptable! 

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Frequently asked questions about Starbucks

How is Starbucks rated?

Starbucks has a 3.8 star rating with 1,326 reviews. 

When is Starbucks open?

Starbucks is open now. It will close at 9:30 p.m.  

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