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Starbucks

3.2

About this business

Location details

3970 Rivermark Plaza, Santa Clara, CA 95054, Santa Clara, CA, 95054, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 7:00 p.m.
Sun6:00 a.m. to 7:00 p.m.
3.290 reviews
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Meerim Toktosunova's profile image
Meerim Toktosunova 
on Google
3 days ago

I guess i just got unlucky this time, service was so bad. Had to ask for my items one by one, which were almost thrown my way. She didn’t even look at me when i say thank you. On top of it, coffee was burnt… 

Mari Watanabe's profile image
Mari Watanabe 
on Google
a month ago

Feb 27th, before 3pm.She didn't even realize there was a customer(me) in the store, and even when I said "Hello," she ignored me. I ordered an iced latte, but it was lukewarm. She did not even say "Thank you." It made me wonder if Starbucks had always been like this—the staff was unbelievably rude. 

Daria P's profile image
Daria P 
on Google
2 months ago

I personally love Starbucks! The staff are a little slow, but they're always so nice! One woman even complimented me on my hair :))) The lines in the morning ARE pretty long, but that is no surprise for a coffee shop 😂 The one thing I didn't like though was that once when I asked for no ice, the barista asked for an additional dollar (that never happened in other Starbuckses). I was so confused, I'm paying for the drink not the ice! Why do I have to pay for the drink again when there's no ice??? I hope that never happens ag... read more

Cветлана Белоусова's profile image
Cветлана Белоусова 
on Google
2 months ago

nothing changed since new CEO came and since my last review, a lot of staff changed, furniture changed, but the worst thing in this location didn't change - lazy staff! it looks like this place is cursed! no matter when i come here, and especially in the 8-8.30am (when people on the way to work hope to quickly get a coffee and go on). most of the time at this time there is one staff either unpacking boxes or cleaning the desk or when more than one, they are chatting when customers are waiting. I believe logistics, staff trai... read more

Ramkumar Dorairaj's profile image
Ramkumar Dorairaj 
on Google
4 months ago

Only one Barista at the cafe - looking at instruction manual to make the drink. 

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Frequently asked questions about Starbucks

How is Starbucks rated?

Starbucks has a 3.2 star rating with 90 reviews. 

When is Starbucks open?

Starbucks is closed now. It will open tomorrow at 6:00 a.m. 

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