Starbucks

Elleni Kassa 

on Google

a month ago

I was there yesterday to get late the customer service was really bad I told him extra hot no foam he put foam I told him to take the foam out and put more hot milk he said no he said go another place he is light skin guy the manager was rude to 26920011 chk 1091 

Yosef Haile 

on Google

a month ago

First time coming here. My GPS guided me to come here when I was really in need of the coffe I like most- Starbux! The unwelcoming attitude of phone-texting busy staff reduced my urgency to sip hot, tasty regular coffee. No greeting, no eye contact, scary voiced conversation...I just paid and waited until I grabbed my co--fee and left the never-to-come-back coffee corner of Pentagon City. 

muhiminur rahman 

on Google

2 months ago

This location already has a 1.7 rating, and after visiting this evening, I completely understand why. There was only one employee running the entire store—handling the register, mobile orders, and in-store drink orders all at once. That’s ridiculous and unfair to the barista. Yes, my drink was messed up, but I don’t blame him at all. One person should not be expected to do the job of three. When we’re paying $6 for a cup of coffee, quality should be there—but quality is impossible when employees are overworked and understaff... read more

Liz N 

on Google

2 months ago

This location has some of the most unfriendly staff I’ve encountered at Starbucks—and that’s saying something lately. Today was my second visit, and both times the experience was equally uncomfortable. The baristas’ attitude was openly hostile: no eye contact, no greeting, barely speaking, and an overall sense of disdain toward customers. It felt like customers were inconveniencing them simply by ordering—despite paying premium prices for drinks. If employees dislike interacting with people to this degree, customer service i... read more

Polina 

on Google

3 months ago

I’m honestly shocked by the service at this Starbucks today. For some reason there were five employees standing behind the counter, yet the one actually taking orders seemed to be the least competent. I have no idea whether she didn’t hear our “hello” or simply chose not to respond, but loudly and aggressively repeating “hello” at us multiple times is definitely not normal customer service. When it came time to pay, she of course didn’t give us a bag and didn’t say “thank you” or “goodbye.” Is this level of “service” normal ... read more