Starbucks

Eli T 

on Google

2 weeks ago

Used the drive-through this morning and ordered a chai latte with lavender. Once I got to the window, I said “good morning” to the woman working the drive through and was completely ignored. The entire transaction was done without her saying a single word to me. I was handed my order, No “thank you for coming”, “have a great day”, or any other common courtesy you’d expect as a customer. After driving away, I then noticed I was given a Matcha latte instead. So the order was also wrong. Not the end of the world, but why even w... read more

Jada Massey 

on Google

a month ago

I was rushing this morning and put my order in way ahead of time. I called the store and talked to a young lady (I can’t remember her name) and she was very kind and helpful. I asked if I could cancel the order because I was too far away and my stuff would be sitting for too long. She told me that they would get me taken care of. 15 mins later, I finally get to this Starbucks and my drink looked like it was just made and the young lady I talked to on the phone handed me my food and told me that she reheated my food. Excellen... read more