Starbucks's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Starbucks

3.8

About this business

Location details

5270 S State Hwy 360, Grand Prairie, TX 75052, Grand Prairie, TX, 75052, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
3.899 reviews
Select a rating
Tamara Horn's profile image
Tamara Horn 
a month ago

I can never get a consistent order. I usually order the same item every time. Today I ordered a oatmilk brown sugar sugar expresso with a vanilla cold foam caramel drizzle. Hardly no cold foam and no drizzle. Yes this is trivial, but it's never the same. I know they are busy but it's not cheap and today I wasted my money again. That won't happen again 

BR's profile image
BR 
2 months ago

Around 2:00 pm today, I came into Starbucks eager to use my stars for my free bakery item. Before I placed my order, I knew the service I was going to receive was not going to be good. The workers were just chatting away, the prep station was a mess, and they could not have cared less about the customers they attended to. I understand people can't always be 100%, but when you give smiles and energy to your coworkers but not to customers, that shows me you don't care. I ordered a banana loaf, which takes 15 seconds to warm up... read more

Hue Grection's profile image
Hue Grection 
3 months ago

A male employee took my order, he was very dismissive and negative, talked to me like I was stupid. He clearly does not like his job at all, I then heard him gossiping to a heavy set female coworker they both appeared to be Hispanic (?). My order was also wrong because they seemed in such a rush to make it even though I was the only one there. Just don’t even bother stopping here if you come to this target, careless these days. 

Hoang Le's profile image
Hoang Le 
a year ago

staff attitude is very bad 

Briana Rocha's profile image
Briana Rocha 
a year ago

I ordered at 7:23pm and worker let me know they had the bakery sandwich I wanted but couldn’t warm it up for me due to the the over “cooling down” because they close at 8pm. I don’t understand why he would let me know they have the sandwich but couldn’t warm it up even though they were still open. Unacceptable Starbucks do better. 

Frequently asked questions about Starbucks

How is Starbucks rated?

Starbucks has a 3.8 star rating with 99 reviews. 

When is Starbucks open?

Starbucks is closed now. It will open at 8:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com