Starbucks

Matthew Ware 

on Google

a month ago

Store hours show a 4:30am opening time. I pulled up to the drive through at 5:22am on a Tuesday morning. Sat there for 5 mins with no acknowledgment over the speaker. I said “hello?” And immediately received a very short, rude reply, “we are going to be open in a few minutes!” And that was it. No explanation and it was like it was my fault I should’ve known they were delayed (even though the store was fully lit, cars in the parking lot, and customers inside). Do better. 

Essa Rahimi 

on Google

2 months ago

This was honestly the worst experience I’ve ever had at Starbucks. The employees were rude, disrespectful, and made it clear they didn’t care about the customers. Upon entering, the look they give you and it felt like they were intentionally ignoring me while they chatted among themselves. When I finally got to place my order, the staff acted annoyed and made me feel unwelcome. My drink was completely wrong, and when I tried to address it, they were dismissive and made me feel like it was my fault. The overall atmosphere was... read more

Dan Cam 

on Google

2 months ago

Our Sunday started off great until we visited the this Starbucks drive-thru for the first time. We usually go inside for our favorite drinks, but this time we tried this drive-thru and it was our worst experience. I understand I have an accent, but being met with attitude and responses like 'Huh???' and 'Okayyy' was frustrating. Having worked in customer service in my younger years, I know how important it is to put aside personal challenges and provide a pleasant experience for customers. I respect someone’s privacy, so I w... read more