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Starbucks
- Coffee & Tea
- Longmont, CO
About this business
Location details
1749 Main St, Longmont, CO 80501, Longmont, CO, 80501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 7:30 p.m. | |
| Tue | 5:00 a.m. to 7:30 p.m. | |
| Wed | 5:00 a.m. to 7:30 p.m. | |
| Thu | 5:00 a.m. to 7:30 p.m. | |
| Fri | 5:00 a.m. to 7:30 p.m. | |
| Sat | 5:30 a.m. to 7:30 p.m. | |
| Sun | 5:30 a.m. to 7:30 p.m. |
I was disappointed with my recent visit. I placed an order for a venti matcha latte with strawberry cold foam at the drive-thru. The barista, Iris, handed me a grande. When I kindly let her know it was the wrong size, she repeatedly and condescendingly told me, 'Um, no girl, you ordered a grande.' This unprofessional and confrontational response, along with her dismissive tone and inappropriate use of 'girl,' made for a very negative customer experience. I believe additional customer service training is needed.
Charged me 4.00$ for a side of half and half
Took a little longer than usual to get a mobile order and had to remind the staff about the order.
The young lady that served me was soooo kind and friendly. I dont remember her name but i was there shortly before 10am on August 13th. Girl deserves a raise and a promotion. I haven't gotten that level of customer service at a SB maybe ever.
Frequently asked questions about Starbucks
How is Starbucks rated?
Starbucks has a 4.1 star rating with 481 reviews.
When is Starbucks open?
Starbucks is closed now. It will open tomorrow at 5:30 a.m.
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