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Starbucks
- Coffee & Tea
- North Reading, MA
About this business
Location details
Atlantic Plaza, 265 Main St, North Reading, MA 01864, 265 Main St, North Reading, MA, 01864, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 8:00 p.m. | |
| Tue | 5:00 a.m. to 8:00 p.m. | |
| Wed | 5:00 a.m. to 8:00 p.m. | |
| Thu | 5:00 a.m. to 8:00 p.m. | |
| Fri | 5:00 a.m. to 8:00 p.m. | |
| Sat | 5:30 a.m. to 8:00 p.m. | |
| Sun | 5:30 a.m. to 7:30 p.m. |
I watched as my food was prepared without gloves, unsure when the person last washed their hands, touching their own face and hair. The business seems to be run by unmonitored teens and 20’s burnouts. The floors were dirty, trash piling up. They got several other customer’s orders wrong, then openly mocked them when they left. I won’t be coming back.
All of you baristas were extremely unprofessional and rude. There was not a single person in the lobby, yet I was ignored for 10–15 minutes before anyone even acknowledged me — let alone took my order. To make matters worse, I was overcharged. If customer service and basic respect for paying customers is too much to ask, then this location will never receive another dollar from me. Please invest in training, courtesy, and some actual decorum.
The late day/night crew are abysmal. They often get orders wrong, laughing out back that they gave wrong fulfillments on purpose, which I observed while drinking a coffee they also prepared incorrectly. They smoke cigarettes and weed in the rear dumpster area. They harass patrons of other stores in the strip mall that walk or park nearby via the drive through speaker. Just avoid the place after 3pm
Great service and staff:)
How do you guys make such a terrible latte at this location?! Come on!
Frequently asked questions about Starbucks
How is Starbucks rated?
Starbucks has a 4 star rating with 187 reviews.
When is Starbucks open?
Starbucks is closed now. It will open tomorrow at 5:30 a.m.
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