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Starbucks

3.4

About this business

Location details

391 Makaala St, Hilo, HI 96720, Hilo, HI, 96720, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 8:00 p.m.
Sun7:00 a.m. to 8:00 p.m.
3.47 reviews
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Angie Nichols's profile image
Angie Nichols 
on Google
3 months ago

Man, I had the worst customer service from (Isabella?), not sure how to spell it. Ordered a burrito and she tried to give it to a fellow employee telling him “she can wait”. He refused it it appeared and she took it back and walked it over and handed it to me saying “I’m sorry”. Clearly upset, I went in a few days later to let the shift manager know, she is Chinese I believe, not sure of her name.. I told her what happened and she said I was mistaken, it was some other person’s burrito with two Srirachas on a dead day.. and ... read more

Iliana Najera's profile image
Iliana Najera 
on Google
5 months ago

Make my iced shaken espressos the way I like them. Thank you!!!! 

Jolina's profile image
Jolina 
on Google
6 months ago

This was my first time ordering a secret menu item. It turned out so amazing and John my barista their energy made it all the better. They were hyping up my option and it really made me smile. The drink couldn't have been better. I got a vanilla créme frappe with three pumps caramel and three toffee nut, topped with caramel. Definitely recommend! ✨💚 

Jim Manion's profile image
Jim Manion 
on Google
a year ago

Always friendly service and clean. Sometimes the line is long but that is not Starbucks fault they are doning the best they can. Lots of seating 💺 with window views of the Target parking lot. 

The Angry Korean Man's profile image
The Angry Korean Man 
on Google
a year ago

I'm here now and I decided to leave this review right away. This is a courteous friendly crew that made me coming back to Starbucks. It may be me.....coming from Vegas where Starbucks employees are absolutely rude (then stick those payment machines with 15-20-25 percent tip buttons). I tried to tip here where it is well deserved but the cashier said "no tips but thank you for the thought". How's that for being courteous to a customer. 

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Frequently asked questions about Starbucks

How is Starbucks rated?

Starbucks has a 3.4 star rating with 7 reviews. 

When is Starbucks open?

Starbucks is closed now. It will open at 7:00 a.m. 

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