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Starbucks
- Coffee & Tea
- Phoenix, AZ
About this business
Location details
1832 E Thomas Rd, Phoenix, AZ 85016, Phoenix, AZ, 85016, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:00 a.m. to 8:30 p.m. | |
| Tue | 4:00 a.m. to 8:30 p.m. | |
| Wed | 4:00 a.m. to 8:30 p.m. | |
| Thu | 4:00 a.m. to 8:30 p.m. | |
| Fri | 4:00 a.m. to 8:30 p.m. | |
| Sat | 4:30 a.m. to 8:30 p.m. | |
| Sun | 4:30 a.m. to 8:30 p.m. |
My go to every where I travel.
All four employees were like zombies. Coffee was good, but the customer service was completely lacking. Once my drinks were made, they just placed them on the counter without saying a word. I knew those were my drinks, but at any Starbucks, they should be calling out your name. Instead, I stood there waiting until someone maybe decided to call my name. Meanwhile, more and more cups kept stacking up. It was around 11 a.m., not a breakfast or lunch rush, so there’s really no excuse for the lack of energy or effort. These emplo... read more
My drink and food was amazing. The atmosphere was also perfect!
Staff has negative attitude. Particularly lady at drive thru 1000am on 8/14/25. She should’ve called out if your going to treat people that way.
Title: Disappointing Experience at Starbucks – August 14, 2025, 9:30 AM On the morning of August 14, 2025, at approximately 9:30 AM, I visited my local Starbucks drive-through and ordered two shaken espressos. The customer service at the window was unexpectedly rude, short, and delivered with a harsh tone. After driving away, I noticed something unusual—after only three sips, my cup was empty. Looking inside, I saw that the cup was well past the black fill line with ice, leaving very little actual drink. I called the store a... read more
Frequently asked questions about Starbucks
How is Starbucks rated?
Starbucks has a 4 star rating with 592 reviews.
When is Starbucks open?
Starbucks is closed now. It will open tomorrow at 4:30 a.m.
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