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23687 N Scottsdale Rd, Scottsdale, AZ 85255, Scottsdale, AZ, 85255, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 4:30 a.m. to 6:00 p.m. | |
Tue | 4:30 a.m. to 6:00 p.m. | |
Wed | 4:30 a.m. to 6:30 p.m. | |
Thu | 4:30 a.m. to 6:30 p.m. | |
Fri | 4:30 a.m. to 6:30 p.m. | |
Sat | 5:00 a.m. to 6:30 p.m. | |
Sun | 5:00 a.m. to 6:00 p.m. |
I ordered through the drive thru and explained my order to where they got the modifications and the barista even said that the workers are hearing the modifications as I’m speaking. I pay for my drink and tip. Then, the barista hands me the drink and said “they accidentally added mocha, is that ok?” I immediately said no because I had asked for no mocha. She said she will have them re make it, she comes back 30 seconds later and proceeds to hand me the same cup that looks like the mocha was wiped off I told the barista, is ... read more
Worst Experience at a Starbucks EVER! - Rude, Condescending, and Zero Customer Service Visited this location on Friday for a large drive-thru order for my son’s birthday. I added a simple long pour triple espresso at the window, something I’ve ordered hundreds of times and is literally a button push on their machine. Instead of making it on the spot, I was told to park and wait. When it finally came out, it was clearly just an Americano (full of water) instead of a long pour. When I went inside to have it corrected, I was me... read more
This has been my go-to Starbucks since I moved here last year. I’ve always had great service and a lovely experience. The staff here go above and beyond. Today, I accidentally placed my mobile order to a former favorited location in my app- all the way in a different state. The manager (or owner?) here made my drink complimentary when it was my mistake. Those little things go a long way to really make customers feel valued and I appreciate what the team here!
Starbucks has a 4.2 star rating with 208 reviews.
Starbucks is open now. It will close at 6:00 p.m.
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