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Starbucks
- Coffee & Tea
- Phoenix, AZ
About this business
Location details
2727 W Bell Rd, Phoenix, AZ 85053, Phoenix, AZ, 85053, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 7:00 p.m. | |
| Sun | 6:00 a.m. to 7:00 p.m. |
6:30 PM.. Thursday Feb 27.... No brewed coffee. I ordered an Americano. Espresso with HOT STEAMED water from espresso machine. New employee was told to use hot tap water instead. I couldn't believe it. Tap water isn't a substitute for a $4 plus coffee drink and it's not as hot or softened/filtered.... Terrible trainer..... Starbucks has lost their mojo.....
I’m unsure what the problem is but even when my order is made through the mobile app it’s still 97% of the time wrong. Ordering in person is worst even when shown exactly how drink is ordered. Not everyone has time to wait for drinks to be remade I’ve had to throw out myself drinks incorrectly made as well as left in the counter after waiting and paying.
Right here, right now. Lady at the register was on her phone, had me waiting for no reason, talking about her favorite show while the barista smiles politely. Nobody was indulging her but she just kept on, she was really bothered that we didn’t entertain her. Just a bad attitude.
Really bad customer service everytime I come here. Most recently by Jarron. Didn’t say anything when I walked up to the register she was standing at and she just started at me. Acted like she didn’t want to take my order the whole time and then when I paid she didn’t say anything to me so I just awkwardly walked away.
Frequently asked questions about Starbucks
How is Starbucks rated?
Starbucks has a 4 star rating with 325 reviews.
When is Starbucks open?
Starbucks is closed now. It will open at 6:00 a.m.
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