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Starbucks

4.0

About this business

Location details

15970 S Mur-Len Rd, Olathe, KS 66062, Olathe, KS, 66062, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 7:00 p.m.
Sun6:00 a.m. to 7:00 p.m.
4.0162 reviews
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Mj Libres's profile image
Mj Libres 
3 months ago

As a former Starbucks partner, I’ve always expected great customer service from Starbucks, which is why this visit was very disappointing. I came in around 9 a.m. on Thursday to ask about the new protein drink. The barista who helped me, a young woman whose name I didn’t catch, was rude and seemed annoyed when I asked simple questions about the drink. It’s a new item, so of course I wanted to know more. It’s sad to see how customer service has changed. A little kindness goes a long way, but that was missing here. I wouldn’t ... read more

J Mag's profile image
J Mag 
4 months ago

I’m a little hesitant to leave a review because I’m afraid people are going to find out how amazing this Starbucks is. When I remember to have my order done ahead of time, it’s always waiting for me. And if I forget, they are very quick! This location can get super busy because it is directly across the street from the middle school, but even when they’re super busy, I don’t wait as long as I do at a regular Starbucks. Great job! 

Han Phung's profile image
Han Phung 
8 months ago

Bad customer service. I did ask for my pup cup with the cashier, the lady with black hair made the drink and I tried to ask her “ can I have a pup cup as well ?“ , she yelled at me “What “ . I don't know what is her problem, but if she was not happy because she had to go to work in the morning, she better quit. 

Kelly Reed's profile image
Kelly Reed 
9 months ago

Cashier was great at helping me decide on a drink. I got a Frappuccino.. with caramel. I was driving away and took a drink. It was actually Luke warm and the consistency was like a melted shake. Had an appointment and couldn't go back.... 

kshethra 1997's profile image
kshethra 1997 
10 months ago

The service is very rude I told them that my coffee was overflowing and she just told me too lick off 

Frequently asked questions about Starbucks

How is Starbucks rated?

Starbucks has a 4 star rating with 162 reviews. 

When is Starbucks open?

Starbucks is open now. It will close at 7:00 p.m. 

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