Starbucks

Chris Coates 

on Google

2 months ago

Your employees are on auto pilot and don’t pay attention. Screw up orders due to lack of listening to the customer. This morning was the third time from 3 different employees. They don’t fix it and give you an attitude when telling them they messed it up. A cafe frap has coffee in it how hard is it to hear “cafe” and how hard is it to correct the order or get a refund. I dumped the cup on my way out. I frequent this fry’s and won’t be going back. 3 strikes your out. Train your employees better or get them QTips to clean thei... read more

Janel Alvarado 

on Google

11 months ago

I always visit this Starbucks never really have issues. This morning was horrible, the line is usually long but I always wait. Today a fairly new batista made my coffee after looking at the coffee I already knew it was not going to taste well, tasted like chocolatemilk. I asked if a new one could be made after waiting 15 minutes it wasn't made yet. When waiting I heard another customer complaining about her coffee that it didn't taste right. I then asked for a refund and was told they couldn't help me and to talk to a store ... read more