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Starbucks
- Coffee & Tea
- Newark, NJ
About this business
Location details
Terminal B, Newark, NJ 07114, Newark, NJ, 07114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
30 minutes for a strawberry acai? It’s not like I’m just stopping at Starbucks in my hometown. This is an airport and there’s flights to catch. Oh and by the way I never got my drink. Manager-staff better it’s embarrassing
The worst I've ever been to. The service and treatment are terrible. They don't know how to make drinks and are rude if you ask for a replacement. I ordered a Mocha Frappuccino with caramel on the rim of the glass, and what they gave me was a glass of milk with extra chocolate and almost a two-inch layer of caramel on the bottom. Every time I tried to drink it, I just swallowed caramel. These two employees definitely need more training and a customer service course.
It's a Starbucks that serves 10 gates - just use mobile order because they don't have many peopke
Positives first, my drink was fine, and I appreciate the cleaning staff (whom I believe is not Starbucks staff from their uniforms though) for keeping the tables and seating areas spotless. However, the service from the counter staff (all dark-skinned women on duty in the weekday afternoon last week, for the sake of identification in case there were other staff in the roaster) who was very unprofessional. (1) One barista gave me a dismissive response when I asked a simple question about their branches within the airport. (2)... read more
The staff are so rude! I ordered ahead and checked the order on the counter for my name. Although the only drink on the counter was hot, I checked it just in case as it’s not out of the ordinary for Starbucks to make the drink wrong. The lady at the counter then rudely told me that drink is hot and mine is iced. She snidely asked me if I was even sure what I ordered and then shoved the drink without even looking at me. The staff here have an attitude problem and seem miserable to be there.
Frequently asked questions about Starbucks
How is Starbucks rated?
Starbucks has a 1.8 star rating with 180 reviews.
When is Starbucks open?
Starbucks is closed now. It will open tomorrow at 9:00 a.m.
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