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Starbucks
- Coffee & Tea
- San Mateo, CA
About this business
Location details
157 W Sailer Dr, San Mateo, CA 94403, San Mateo, CA, 94403, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:30 a.m. to 8:30 p.m. | |
| Tue | 5:30 a.m. to 8:30 p.m. | |
| Wed | 5:30 a.m. to 8:30 p.m. | |
| Thu | 5:30 a.m. to 8:30 p.m. | |
| Fri | 5:30 a.m. to 9:30 p.m. | |
| Sat | 6:30 a.m. to 9:30 p.m. | |
| Sun | 6:30 a.m. to 8:30 p.m. |
My mother was desperate to use the restroom because she's 93 years old and can't hold her urine. when we went in, she went straight to the bathroom, but a male employee told us we had to buy something before she could use it. I repeatedly explained the elderly situation, but he adamantly refused to let her use the restroom without buying something. My mother had no choice only return and choose some cookies . Then, I asked another employee for the door code. Was this racism or elder abuse? My mother said this was the first t... read more
It is very very important read it !!!! Despite ordering a coffee, a staff member refused access to the restroom, fir an old Asian woman stating it must to buy first coffee . The employee showed no compassion and dismissed her urgent request. This treatment is unacceptable for any customer, especially a senior citizen. The staff's inhumane policy and disrespect are shocking and as customer i will not return there.
Got an ice mocha that was more ice than anything else :/
Frequently asked questions about Starbucks
How is Starbucks rated?
Starbucks has a 4 star rating with 560 reviews.
When is Starbucks open?
Starbucks is closed now. It will open tomorrow at 6:30 a.m.
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