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Starbucks
- Coffee & Tea
- Montgomery, AL
About this business
Location details
2576 Berryhill Rd, Montgomery, AL 36117, Montgomery, AL, 36117, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
Absolutely terrible customer service this morning. The store wasn’t busy at all, yet we ordered first and somehow received our drinks last, after multiple customers who came in after us. that’s ok I dont mind However, the girl at the register acted like customers were an inconvenience. No greeting, no acknowledgment, just a cold, miserable attitude. If you’re in a bad mood, that’s your problem! but don’t take it out on paying customers. This is customer service, not a favor. One employee at least had the decency to hand me m... read more
Friendly staff! Great coffees as always
I work a few doors down & always enjoy my interaction at this Starbucks. Quick & friendly. Zameria & Tre are my favorite baristas.
I ordered a caramel macchiato this morning, and it was horribly sweet, so I went back to ask if they could dilute it with milk. The customer service was very poor — they didn’t greet me when I came in, and although they charged over six dollars, the drink was disgusting. When I asked if they could fix it, they didn’t even acknowledge me. I ended up leaving with a drink I couldn’t finish and six dollars down the drain. The two baristas on duty really need better training in customer service.
Tried to place order but got ignored, waited several mins, the staff saw me but she just turned her back on me and started doing something else.
Frequently asked questions about Starbucks
How is Starbucks rated?
Starbucks has a 3.2 star rating with 33 reviews.
When is Starbucks open?
Starbucks is open now. It will close at 8:00 p.m.
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