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13705 Cantebury Ave, Denham Springs, LA, 70726, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 7:00 p.m. | |
Tue | 7:00 a.m. to 7:00 p.m. | |
Wed | 7:00 a.m. to 7:00 p.m. | |
Thu | 7:00 a.m. to 7:00 p.m. | |
Fri | 7:00 a.m. to 7:00 p.m. | |
Sat | 7:00 a.m. to 7:00 p.m. | |
Sun | Closed |
On May 8, 2024, ***** ******* from Star Point Home Improvement, LLC had roofers come and completely replace my 13 year old roof for $7,600. I paid out of pocket since I didn't have home insurance at that time. On May 12th while I was doing laundry, I noticed the hot water heater vent was not lined up right with my roof. The roofers came out that night and fixed the hot water heater alignment, but they didn't paint the bottom part of the vent on the roof. On May 19th, I took down the damaged sheetrock under my carport to fix ... read more
On May 8, 2024, ***** ******* from Star Point Home Improvement, LLC had roofers come and completely replace my 13 year old roof for $7,600. I paid out of pocket since I didn't have home insurance at that time. On May 12th while I was doing laundry, I noticed the hot water heater vent was not lined up right with my roof. The roofers came out that night and fixed the hot water heater alignment, but they didn't paint the bottom part of the vent on the roof. On May 19th, I took down the damaged sheetrock under my carport to fix ... read more
Business response:
Shelly, we see that you have cut and pasted this complaint to every platform on which our company has a presence. We are not sure of what your aim or motive is, but one thing is clear for sure, and that is your willingness to go above and beyond to vilify our company. You were treated in a fair, honest way as are all of our customers. You identified a few minor omissions by our roofers which is your right and responsibility as a homeowner. Our company quickly responded to you by getting our roofers back to your home to addre... read more
I thought it was too good to be true. I questioned whether it was a scam or not. Mr. *****kept assuring me it was not a scam. I have State Farm insurance and they worked with them beautifully. I got a new roof, and I did not have to pay a penny Seems too good to be true but it’s absolutely true. The roofers were very professional and respectful to our home and yard. I definitely would recommend this company to everyone over any other roofing company. Mr ***** was always very patient with me. He is also an Army veteran.
Business response:
Thank you so much for the kind review. It was a pleasure working with you!!
Star Point Home Improvement, LLC has a 4.1 star rating with 34 reviews.
Star Point Home Improvement, LLC is open now. It will close at 7:00 p.m.
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