Star Hyundai Service and Parts

Tokendra Magar 

on Google

a month ago

Okay, so first off, just avoid this place, seriously. Don't even bother with their warranty. They're not gonna honor it. I had this 5-year tire coverage with new tire replacements, right? And because of a tiny cut on the edge, my tire pressure kept dropping. So I went in, thinking they'd fix or replace it since I had coverage. They told me they didn't have the tire then and to come back at my next oil change. Two months later, same story: "next oil change." Three more months, still "next oil change time." After a whole nine ... read more

Elsie Gonzalez 

on Google

a month ago

Jessica was very friendly, and professional. I went there because my engine light came on, come to find out my car had a few recalls, so she told me one of the recalls was the reason for the engine light coming on, so I didn’t have to pay anything, well guess what? I was wrong, they kept my car overnight and the light just came back on, that’s why they didn’t charge me anything because they didn’t do anything. After having the car for 24 hours, nothing was done. 

Carrie Ann 

on Google

a month ago

Absolutely worst service... do not take your car here. I told them what happened to my car. I hit a bump in the road that did not have proper signage. All of a sudden because of that the airbag sign on the passenger seat is on and it signals that someone is in the passenger seat when there is not. I have video of it. They are reportedly saying that because the seat got wet somehow that is the reason why, that is not the case what so ever. This sign/alert on my car did not come on until I hit that bump. They said they have no... read more

Charles Castro 

on Google

3 months ago

After having a horrendous experience with the service people at Koeppel Hyundai, It was a real pleasure to deal with the Star Hyundai service division. You can see my review of the Koeppel Hyundai on Google and on Yelp. The staff at Star Hyundai are true consummate professionals. Right from the beginning when I entered the service I was greeted by an older gentleman who directed me into the office waiting area. Shortly thereafter I was called into the actual service office where I deal with Jessica, she was a knowledgeable p... read more

Javier Santiago 

on Google

4 months ago

Had my side mirror replaced (through warranty) earlier which was faulty or installed wrong. I was then told to pay 500 or so to fix it. So now im stuck with a mirror that go left when trying to go right and vice versa. Ed (the manager) said "but it works right?.. you just have to think about it when you use it". Came in with an a.c problem (settings and fan making noise) that wasn't fully investigated by the mechanic which resulted in coming back 3 times and spending over 5 hours of waiting time. The resistor was replaced wh... read more