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Staples

3.1

About this business

So much more than office and school supplies! Find a growing product selection including cleaning and safety supplies, furniture, iPads and Apple products, technology, paper, ink, electronics, computer repair, copy & printing services, phone repair services, and water damaged phone repair services. 

Location details

470 Route 211 East, Orange County Plaza, Middletown, NY, 10940, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 9:00 p.m.
Tue8:00 a.m. to 9:00 p.m.
Wed8:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
3.1243 reviews
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Maxine Kaplan Evans's profile image
Maxine Kaplan Evans 
recommend  Recommended
4 years ago

Shout out to Ethan, who assisted my husband and me when we came in on Monday to shop for an office chair. He was extremely personable and helpful! When the chair we were interested in wasn’t available, Ethan told us he would be getting a shipment in today. He took my husband’s name and number, promising to call whether the chair came in or not. Ethan followed up with us today, and all I can saw is WOW! It’s rare to receive that level of service these days, and it’s very much appreciated. I hope Staples recognizes what an ass... read more

Ellen Miller Herries's profile image
Ellen Miller Herries 
5 years ago

Perfect customer service at Copy & Print center 

Nikki Latreille's profile image
Nikki Latreille 
7 years ago

Need a recommendation for a place in Middletown to enlarge a piece of paper from 12x12 to 18x18. It appears to be more complex than I thought as staples needs 24 hours to do it. 

Wendell Dauch's profile image
Wendell Dauch 
7 years ago

Nobody offers to help... Store looks messy... Wrong prices are labeled... Over Priced on every trip! What happened to this store??? 

Linda Lyon's profile image
Linda Lyon 
8 years ago

On Jan. 27, 2017 at the Middletown, NY 10940 Staples store at 5:11PM my credit card information was compromised. There were 14 episodes of them trying to buy or order from different companies in different parts of our country of America and beyond. The amounts added up to$3,096.55. Luckily, some of these attempts were not allowed by my bank. I only found out about it when I came home and saw the email alerts of fraud from my bank. I filled out the Staples survey to tell ...Continue Reading 

Kris Ihly's profile image
Kris Ihly 
8 years ago

Just had one of the worst experiences I've ever had in any retail store - it's a shame because it's my favorite, go-to office supply store (while working for a large telecommunications company who has a corporate account with Office Depot, yet I still spend $100's there monthly). Having been in hospitality and retail management for years, I understand "closing time" means being able to complete side work and go home at a decent hour. But when I walk into a store almost 30min before closing and have 3 employees, including a m... read more

Katie Lynn Stubing's profile image
Katie Lynn Stubing 
8 years ago

The staff in the printing center have no idea how to do their jobs. They are less than helpful, and I wasn't the only person who had an issue with them when I was there. They don't try to help they just stare at you as if you have 3 heads. Also, the girl there was very rude to me, and to the 3 customers before me. On top of that the phones were ringing off the hook and it took 10 minutes for the girl to even start helping people. Maybe she was having a bad day, who knows. No reason to be rude to your customers and act like y... read more

Christine DeGroodt's profile image
Christine DeGroodt 
8 years ago

Please help find a lost dog. Lost 5/15/16 near the petsmart parking lot. Dog was headed towards staples. Small 11 lb female. No collar but microchipped. Call owner at 845-774-5346. 

Barbara L Richardson Norris's profile image
Barbara L Richardson Norris 
9 years ago

Was in the store the other day in Middletown and the phones rang non-stop the whole time we were there and no one answered them. They are never helpful. They always hand me a slip of paper and tell me to call Staples directly. Went to place an order and the sale price wouldn't populate on line!!!! Tried calling Middletown and waited 1/2 hour and no one answered the phone and decided to hang up and call Staples directly and had to have someone place the order for us but she also had trouble getting the sale price and had to "... read more

Frequently asked questions about Staples

How is Staples rated?

Staples has a 3.1 star rating with 243 reviews. 

When is Staples open?

Staples is open now. It will close at 9:00 p.m.  

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