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240 Riverside Dr, Oak Level, VA, 24055, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
The food was great, therapy was great, and the staff were great. I have no complaints at all. Highly recommend this facility.
The nursing staff are horrible. You would have to just see it. During this Covid19 they seem to be taking advantage of the fact we cannot visit family. The only way to see family is through the outside window and what I have seen is horrible. Let a patient lay in a dirty diaper for hours. Meals not coming until after 7:45 and then that was after the patients son reached out. Not enough information to the family. The list could go on. Reach out to me for more details. Please please do not believe the website that it appears t... read more
Business response:
We are held to strict standards of care and we take our role as a healthcare provider very seriously. We are unable to share health information publicly, but all patient concerns have been addressed directly with patients and those they deem as their representatives.
Was delighted by, and grateful for, the care Springtree provided my friend Ann. Post surgery was so tough for her and she left feeling so much better and more confident.
One of their employees punched a pregnant woman in her stomach.
Business response:
Thank you for watching out for our patients and employees, but the person you are referencing has not worked in our center for 7 years. We have a dedicated and caring staff who does great work for our patients. We would appreciate it if you would remove this misinformation to not cause undue stress to families at this time. Once again thank you again for your concern.
My mom has been at Pulaski Health and Rehab for over a year now. I have been very pleased with the love and respect that she receives as a resident here. The administration and staff are top notch and caring people. I always have a pleasant experience visiting here ❤️
Before you decide to bring a loved one here, please look at their Medicare ratings here: http://medicare.gov/nursinghomecompare. If I had seen their rating, the nightmare we went through at this facility would never have happened. Please don’t send anyone you love to this place!
Amidst the global pandemic, I think fondly of the many summers spent volunteering at Springtree and wish I could be there this summer!! Springtree has been a place of learning opportunities, friendships and goodwill practice. Each summer, I would spend the day accompanying residents in the activity room or spending lunch talking and laughing with a new resident each day. I miss the smiles of the staff and the conversations I’ve had with those who live there. Here’s hoping for a visit, soon!
The scheduling staff here are the best!! They worked hard on scheduling my daughter for the times that were best for my work schedule, it took them several times checking with the therapist then making multiple calls to me to change times to ones that worked better for us. They went way beyond what many other offices do, not because they had to, but because they are just really great people!! I too schedule at a Dr's office and know it can be difficult to "make everyone happy". They get 10 stars from me!! (5 extra for being ... read more
The receptionist Bianca is so sweet and helpful. My grandad is at the rehab center after a long battle of fighting off Pneumonia and than Covid. We can only communicate with him and see him through an app called Zoom. Bianca is always more than willing to go in his room to set us up on zoom. I appreciate her kindness through this difficult ordeal of not being able to physically see him. She is not just sweet when I call but also sweet to my grandad when she is in the room with him.
Stanleytown Health & Rehabilitation Center has a 4.6 star rating with 575 reviews.
Stanleytown Health & Rehabilitation Center is open now. It will close tomorrow at 12:00 a.m.
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