Stanford Children's Hospital Emergency Room

Tongke Zhao 

on Google

3 weeks ago

Don’t come here! I used to have good experience at Stanford ER, so I assumed it’s pediatric ER is good too, but I was terribly wrong! I waited there for 2 hours with my 2yo toddler on a bed in the hallway. No one told me when the doctor will come here and what is the next step, etc. finally after 2 hours of waiting, the doctor finally came. He wasn’t engaged with my case, was rude examining my baby. I am so regretting coming here. It was a mistake. 

Matiullah Hatami 

on Google

a month ago

Extremely long wait time and poor service quality. None of the staff were helpful. Especially if you are from Asian countries such as Iran, Afghanistan, Pakistan, and neighboring countries, never go to this hospital. The doctors are very discriminatory and unfair. Ten patients who arrived after me were examined first, while I waited for five hours. When I saw that no doctor was coming, I had no choice but to go home with my child without any examination. Very disappointing and unacceptable experience. 

Patrick Johnston 

on Google

a month ago

Never have I been treated so poorly and I am an attending physician myself. This resident brushed off my daughter's fracture and essentially ignored her pain. She was too much in a rush to give us proper care or counseling. She did not bother to do a proper exam on her arm, inspect for other injuries, or even look at the xrays that had been taken at a prior facility prior to our arrival, resulting in additional radiation to my daughter that was not warranted. Patient beware. Additionally, the attending ortho surgeon did not ... read more

Rocco Sbardella 

on Google

a month ago

Don't bother coming here is you have a minor emergency. They will charge to an Arm and a leg just to be seen. They will lock you in and keep you there until they have met their billing requirements and then kick you out onto the street. Your insurance will pay the max to them cause they have a deal. If you don't have insurance, go somewhere better where they care about the patients and not the bottom line.