This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Standard Optical
- Laser Eye Surgery/Lasik
- Layton, UT
About this business
Location details
1076 Layton Hills Mall, #2090, Layton, UT, 84041, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The customer service was good 99% of the time. Unfortunately, the end products (2 pairs of glasses) were horrible. It took 3-1/2 & 4 weeks for the glasses to be delivered. Then they were delivered separately requiring two trips to the store.. Each time, there were problems with the glasses. The no line bifocals were completely incorrect. The paper I was asked to read with the new glasses would not come into focus regardless of positioning. I've worn no-line bifocals for 5 years and understand their use. It took some discussi... read more
unprofessional, poor service – I've been going here for a couple years because of my insurance, not by choice. The doctors I've seen have been personable and knowledgeable, but the costumer service is horrible. The front desk service is slow and unprofessional. I once walked in and stood at the desk while the two people behind it finished their personal conversation and then finally greeted me. I once chose glasses (no easy task--3 visits!), and only after I had left the office did they look to see if they were actually avai... read more
Horrible customer service!!! I have gone to this place two years in a row and each time they have screwed up my order for contact lenses. It is just hassle each time I have to deal with them. Staff is incompetent and unable to resolve any issues on the spot.... They have lost my business for good.
I had a fantastic experience here! The place has a wonderful vibe, everyone is amazingly nice and they have a great selection of glasses. I hate going to the doctor and these folks seriously made it a stellar, borderline fun experience.
I told them I was on a budget, they brought me over to 275$ frames. I said I can't afford that do you have cheaper ones, I was brought over to 175$ frames. Frustrated I went to leave so now they show me 100$ frames... Why the did they bring me to the most expensive frames first? They don't care about you, they only care about your dollar. Also, the optometrist there only cared about convincing you to get lasik. Don't was your time. If you are like me and have to do there for the eye appointment through insurance, just get yo... read more
Standard Optical is the worst service ever. They never provide what is promised. They overcharge and are very unprofessinal. Do not waist your time or money they do not care about the customer ever. They are rude, and unwilling to correct a mistake that was their fault.
Great doctor, I had a problem with my frames and the manager went out of her way to resolve the situation. Was impressed with the amount of time they took to take care of my issues.
I too got completely snookered by their Groupon promotion. $180 towards frames and lenses--no prices on anything but I never pay more than $200 for frames and top-notch lenses at Sam's Club so I figured it would be a good way to get new glasses. They claimed the frames alone were close to $200 and nearly $300 for the very, very bottom-of-the line plastic, not even scratch-resistant lenses. Are you kidding me?!? Absolutely ridiculous. Would have been better off just eating the cost of the Groupon and taking my business elsewh... read more
I came into Standard Optical in Sugarhouse with my friends broken glasses....parts all apart and immediately Adam put together in no time at all my friends glasses and cleaned them right up. And not only that gave him a case and cleaning cloth to go!!! Such divine , fast , great service. I use Standard Optical for my ski glasses.........and I LOVE THEM! My highest recommedation.......sue
Frequently asked questions about Standard Optical
How is Standard Optical rated?
Standard Optical has a 3.8 star rating with 230 reviews.
When is Standard Optical open?
Standard Optical is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com