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Staley Credit Union

4.4

About this business

Location details

3330 N Woodford St, Decatur, IL, 62526, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.481 reviews
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Heather Humphries Warner's profile image
Heather Humphries Warner 
5 years ago

Seriously how long do I have to stay on hold for to authorize the payments I made on my card. I’m over 15 minutes on hold now. 

Kathy Clark's profile image
Kathy Clark 
5 years ago

they steal from their clients by charging fees that they are not entitled to. I am reporting it to the nation!... as well as the federal teserve. 

Jeff Urquhart's profile image
Jeff Urquhart 
5 years ago

after years of being a member atSCU, and having no problems with them at all, I was still treated like I was a new member. I got tired of jumping through hoops for them, just so that they could make $1000s off of me. You cannot have a relationship with this institution. We are now searching for a place to bank and establish ourselves. Unfortunate to start over with a new bank after so long, but it was obvious our history with SCU meant nothing. 

Rachel Burrell Banning's profile image
Rachel Burrell Banning 
recommend  Recommended
7 years ago

Member for 25+ years, they have always met our needs in every way. They make lending easy, fast, and always eager to accommodate! 

Jack Vance Jr.'s profile image
Jack Vance Jr. 
7 years ago
Josh Koskinen's profile image
Josh Koskinen 
7 years ago

I have been with Staley for 6 months and absolutely love it. Great mobile app and customer service. 

Melissa Black Ballard's profile image
Melissa Black Ballard 
7 years ago

We have been a member with Staley Credit Union for several years! Having several accounts and loans over the years I have to say our recent experiences @ Staley have been quick, easy, & customer service has been TOP NOTCH! Thank you Blake Wallace. 

Kristina Huebner Donley's profile image
Kristina Huebner Donley 
7 years ago

I love SCU for so many reasons. Friendly customer service, easy online bill pay...the list goes on. Now I have a whole new reason to love them! I made the stupid mistake of allowing my daughter to use my debit card to purchase a prom dress online from a site that I was not familiar with. It turned out to be a scam and no dress ever arrived. The “company” (some scam group in China most likely) did not respond to my multiple requests for a refund. As soon as I spoke with a customer service rep at SCU, he took action and the fu... read more

Connie J Henry's profile image
Connie J Henry 
7 years ago

Frequently asked questions about Staley Credit Union

How is Staley Credit Union rated?

Staley Credit Union has a 4.4 star rating with 81 reviews. 

When is Staley Credit Union open?

Staley Credit Union is closed now. It will open on Monday at 9:00 a.m. 

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