This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
We Buy Pre-Owned Jewelry-Diamonds
2555 Miamisburg Centerville Rd, Centerville, OH, 45459, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:00 a.m. to 7:00 p.m. | |
Tue | 10:00 a.m. to 7:00 p.m. | |
Wed | 10:00 a.m. to 7:00 p.m. | |
Thu | 10:00 a.m. to 7:00 p.m. | |
Fri | 10:00 a.m. to 7:00 p.m. | |
Sat | 10:00 a.m. to 4:00 p.m. | |
Sun | Closed |
I am writing to share my deeply disappointing experience at Staffords Jewelers. In early May, I accompanied my son to purchase an engagement ring, and our experience with the sales associate, Ashley Stafford, was unpleasant from the start. She was curt and sarcastic during our initial visit, which I initially chose to overlook. However, the situation worsened significantly. Just 2 weeks after my son proposed, and less than a month after purchasing the ring, two prongs fell off, causing the diamond to fall out. When I returne... read more
Business response:
Dear Joyce Rentz, Your son's engagement ring left our store in perfect condition. We have photos to prove this fact and pictures of the condition of the damaged ring when you brought it in. Two prongs holding the Diamond in the engagement ring had been hit with such force that the diamond came out of the mounting. It did not leave the store in this condition, but you falsely and rudely claimed it was a manufacturing defect. We were more than willing to fix the damage, but there would be a charge for the repair. That was the ... read more
Racist owned. Avoid at all costs.
You might want to shop around and compare prices and quality. Also take someone with you that knows good jewelry.
If you go here, leaving is the best thing you can do. There's a lot of shady stories associated with this business at all levels and they go back 30+ years.
Stafford Jewelers worked with my husband to create my engagement ring, and it is absolutely beautiful. They spent weeks with him, and the end product is amazing. Since then, their customer service has been through the roof. We've purchased several more things from them, had jewelry repaired by them, and for price and service, they can't be beat. We've found our jewelry shop, and can't wait to make special purchases from them in the future.
Only place I could find with such a wonderful staff. I got my wedding band comfort fit so that I don't have to worry about it falling off my hand at work and it's made of material that is guaranteed not to bust break bend or get worn down. If by some slight chance something ever happens to my wedding band they pay to fix it for free. This is a great place that really cares about their customers.
My fiance loved Stafford when he bought my engagement ring. He designed it himself! We worked with Curtis when we bought our bands and he was extremely helpful. We worked with Rob when we got our bands engraved.
Stafford Jewelers worked with my husband to create my engagement ring, and it is absolutely beautiful. They spent weeks with him, and the end product is amazing. Since then, their customer service has been through the roof. We've purchased several more things from them, had jewelry repaired by them, and for price and service, they can't be beat. We've found our jewelry shop, and can't wait to make special purchases from them in the future.
Nick at the Stafford's Jewelers in Miamisburg, Ohio was wonderful. He helped my husband find the perfect engagement ring, and also gave us a great deal on our wedding bands. He still knows our names when we walk in, and he will be our jeweler for life.
Stafford Jewelers has a 3.3 star rating with 349 reviews.
Stafford Jewelers is closed now. It will open tomorrow at 10:00 a.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com