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St. Luke's Hospital : Brain and Spine Center
- Hospitals
- Chesterfield, MO
About this business
Location details
111 St Luke's Center Dr #20B, Chesterfield, MO, 63017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 4:00 p.m. | |
| Tue | 8:30 a.m. to 4:00 p.m. | |
| Wed | 8:30 a.m. to 4:00 p.m. | |
| Thu | 8:30 a.m. to 4:00 p.m. | |
| Fri | 8:30 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I saw NP Feitchner today for a new patient appointment! She was direct but personable and I really appreciated that. There is a plan of care to move forward and I'm excited to try the new changes. The rooms were clean! Staff were helpful and polite. I got a little confused during registration in regards to my insurance. From the time I made my appointment to being seen in office was about a 2 month wait which is really good for new patient neurology. Parking looks like it could be a problem if you need to be close.. plan to ... read more
The worst. My doctor was fine. The staff is absolutely awful. I don't know that I had any prescription called in correctly. They refuse to respond to messages for days. Don't answer their phones for full days. The staff is incredibly rude. They won't send my records out to a new doctor's office. Go somewhere else, preferably out of the St. Lukes/Des Peres system. What a horrible mess.
Love Whitney! She takes her time and understands exactly what you need! She’s personable and kind!
Not great customer service. My primary care doctor referred me to them, and said to call to set up an appointment. The receptionist on the phone said that I had to have a referral to a specific doctor, which is fine with me, I have no problem going back to my primary to get that, but the receptionist on the phone was so rude about it. When I asked her if she could just assign a doctor for me to see she just hung up on me. I will be seeking other options for my care.
Waited for over an hour in reception before anyone even acknowledged that we were there. You could hear them carrying on in the back but had not one person out front to get guests. When we expressed our displeasure, they just acted like it was no big deal. I wouldn't go back here if my life depended on it.
Frequently asked questions about St. Luke's Hospital : Brain and Spine Center
How is St. Luke's Hospital : Brain and Spine Center rated?
St. Luke's Hospital : Brain and Spine Center has a 4 star rating with 20 reviews.
When is St. Luke's Hospital : Brain and Spine Center open?
St. Luke's Hospital : Brain and Spine Center is closed now. It will open tomorrow at 8:30 a.m.
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