St. Luke's Hospital : Brain and Spine Center

Kimberly Rice 

on Google

4 weeks ago

St Lukes Brain & Spine Center slogans "We don't care" "It's not our responsibility" "This is ________ fault" - fill in the blank. If you're looking for a doctor's office that has zero compassion for it's patients, this is the place for you. 

Brittney Westhoff 

on Google

3 months ago

I saw NP Feitchner today for a new patient appointment! She was direct but personable and I really appreciated that. There is a plan of care to move forward and I'm excited to try the new changes. The rooms were clean! Staff were helpful and polite. I got a little confused during registration in regards to my insurance. From the time I made my appointment to being seen in office was about a 2 month wait which is really good for new patient neurology. Parking looks like it could be a problem if you need to be close.. plan to ... read more

Leslie Dunlap 

on Google

8 months ago

The worst. My doctor was fine. The staff is absolutely awful. I don't know that I had any prescription called in correctly. They refuse to respond to messages for days. Don't answer their phones for full days. The staff is incredibly rude. They won't send my records out to a new doctor's office. Go somewhere else, preferably out of the St. Lukes/Des Peres system. What a horrible mess. 

Courtney Adelsberger 

on Google

8 months ago

Love Whitney! She takes her time and understands exactly what you need! She’s personable and kind! 

Brennen Dooley 

on Google

a year ago

Not great customer service. My primary care doctor referred me to them, and said to call to set up an appointment. The receptionist on the phone said that I had to have a referral to a specific doctor, which is fine with me, I have no problem going back to my primary to get that, but the receptionist on the phone was so rude about it. When I asked her if she could just assign a doctor for me to see she just hung up on me. I will be seeking other options for my care.