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St Louis Children's Hospital

4.7

About this business

Rated as one of the best pediatric hospitals in the country, St. Louis Children's Hospital provides care in more than 30 specialty areas of pediatric illnesses, injuries and congenital disorders. It is the affiliated teaching hospital of Washington University School of Medicine. 

Location details

1 Childrens Pl, Saint Louis, MO, 63110, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.71,094 reviews
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Tabatha T.'s profile image
Tabatha T. 
3 years ago

The nurses are amazing. Drs to. The security is bottom of the barrel. 40 families had their cars windows busted out including myself. The security acted as it’s it’s not big deal no one offered to help no one even stayed out there to give me information no one alerted me and when I would say something to them they’d brush it off. No one even said hey I’m sorry this happened it was absolutely clear to me that they had no remorse for not doing their only job. Securing the area. They didn’t care and made it very clear. I feel ... read more

phillip b.'s profile image
phillip b. 
3 years ago

If not for Children's Hospital, I wouldn't be here today. I was struck by an automobile at the age of 8 (in 1960) and through many surgeries, I have survived to the ripe old age of 69! Only because of the care I received at St.Louis Children's Hospital!!  

Curtis Robertson's profile image
Curtis Robertson 
4 years ago

I don't for the simple fact. of when a child is having a major surgery , such as heart surgery. they make the parents pick who stays , a d trys to force them to make the parents pay for a hotel room or drive back and forth just to be able to see child before and after the surgery. this is not right under any circumstances, then you leave a review on there internet site . they tell you to email them or call them you do . you never get a response from them later that day. I see they need to work on . supporting families over c... read more

Robin Lovings's profile image
Robin Lovings 
4 years ago

The communication and professional is horrible. I called multiple times today to check on my daughter. They kept saying that the attending physician or nurse practitioner would call me back. When I first arrived at the hospital to be admitted from the ER, patient check in told only parents can visit. I get upstairs and the 12th floor said one additional visitor can come and it doesn't have to be a parent. I gave the name of the person that tried to bring me food. So I called and asked about the visitor policy again and was t... read more

Business response:

Hi Robin. We're sorry to have let you down. We'd like to talk to you more about this. Please email SLCHComplaints@bjc.org or all 314-454-6000 and ask to speak with Patient Experience. Thank you. 

Sarah Robinson's profile image
Sarah Robinson 
recommend  Recommended
4 years ago

The staff was very attentive and caring. If my son did not like the food they sent they would get him something he did like. Also it was not just the nursing staff that was great. it was also Respiratory, lab, dietary, security and other departments that went out of their way to help us when needed. My son was critically ill and Childrens hospital is the reason he is alive today. 

Hank Schoemehl's profile image
Hank Schoemehl 
5 years ago

A very professional and competent hospital 

Robert Gorham's profile image
Robert Gorham 
recommend  Recommended
5 years ago

I don't think anyone will ever regret their decision to place their Child in the Care of this Hospital! 

Colleen Finney's profile image
Colleen Finney 
recommend  Recommended
5 years ago

wonderful doctors great with children 

Kassidy Rogers's profile image
Kassidy Rogers 
recommend  Recommended
5 years ago

They are absolutely amazing here! All of the nurses are so caring and do an absolutely amazing job! I love that you can tell how much they love their job. My little girl and her two favorite nurses. 

Frequently asked questions about St Louis Children's Hospital

How is St Louis Children's Hospital rated?

St Louis Children's Hospital has a 4.7 star rating with 1,094 reviews. 

When is St Louis Children's Hospital open?

St Louis Children's Hospital is closed now. It will open tomorrow at 9:00 a.m. 

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