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St Joseph's Medical Centre
- Healthcare
- Fairfield, NSW
About this business
Location details
3/118 Ware St, Fairfield, NSW, 2165, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 4:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
The lady I spoke to on the phone was extremely rude. I called to request some documents, and she repeatedly interrupted me and did not allow me to finish my question. I am not sure why she was speaking in that manner, but her behaviour was unacceptable and needs to be addressed.
Tainting the blessed name of St Joseph with this medical centre is most unfortunate. May be hiring competent people to answer the phone would be a start. I made several attempts on different days and at different times to call to make an appointment but always diverted to call waiting with line dropping out after a few minutes of waiting. Poor customer service.
I've been trying calling the centre for four days in raw but No answer . What really pissed me off is that they put you hold for 15 - 200 mins then they hang on you .
Terrible experience at this medical center. I waited over two hours just to see Nurse Janet, only to watch her take patients who arrived after me. I understand she might have been working alone, but fairness and proper organisation are crucial in this job. I explained the situation to the receptionist, and even they agreed it wasn’t right. Extremely disappointed.
Happy to been there 10/10
Frequently asked questions about St Joseph's Medical Centre
How is St Joseph's Medical Centre rated?
St Joseph's Medical Centre has a 2.3 star rating with 18 reviews.
When is St Joseph's Medical Centre open?
St Joseph's Medical Centre is closed now. It will open tomorrow at 9:00 a.m.
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