St. Croix Plumbing and Drain Cleaning

Jay J 

on BBB

3 years ago

I had a sewage pump that burned out on me and St. Croix Plumbing was the only plumber available to repair it and I needed it done. I was quoted $2200 and I thought it was expensive but was under the impression that the pump would cost around 800 - $1000, so this seemed to make sense. While Todd went to get the parts to repair it, I did some research and did find that these pumps ranged anywhere from $350 to $1200 and I hoped at $2200, I would get a quality pump. Todd did a very professional job on the install. Later, I notic... read more

Jay J 

on BBB

3 years ago

I had a sewage pump that burned out on me and St. Croix Plumbing was the only plumber available to repair it and I needed it done. I was quoted $2200 and I thought it was expensive but was under the impression that the pump would cost around 800 - $1000, so this seemed to make sense. While Todd went to get the parts to repair it, I did some research and did find that these pumps ranged anywhere from $350 to $1200 and I hoped at $2200, I would get a quality pump. Todd did a very professional job on the install. Later, I notic... read more

ben a 

on BBB

4 years ago

Todd was fantastic. Fit me in first thing the next day. Very personable. Work performed was exceptional. Price was exactly as we discussed and not out of line from other plumbers. Plumbers own their own business, carry their own health insurance, contibute to their own 401k. carry an inventory, typically have their own truck ( gas, insurance, maintenance, loan payment). So before we, as individuals, say these guys charge too much, we have two choices....learn how to do this ourselves or hire someone who isnt skilled in this ... read more

Tina R 

on BBB

5 years ago

Outrageous pricing. 1.5 hours of easy repairs and charged $577! Sad as I could have been a good source of business and referrals for this guy. Not for this type of pricing. Ridiculous, charged almost 3X what he should have. 

Disgruntled 

on BBB

9 years ago

Charged service call just to tell me he does not work on Culligan water softeners. Could have said that on the phone before he came out.