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St. Charles Mercedes-Benz

4.6

About this business

Proud to be serving the St. Louis, O'Fallon, and Creve Coeur area in MO. Offering top of the line Mercedses-Benz vehicles and service. We look forward to meeting you! 

Location details

951 Technology Dr, O'Fallon, MO, 63368, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
SunClosed
4.61,728 reviews
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Michael W.'s profile image
Michael W. 
10 years ago

Just bought my first Mercedes from Plaza West and I could not have been any happier with the service. Tom was a pleasure to work with and everyone was very friendly and helpful. I will be a repeat customer for sure. 

Elaine B.'s profile image
10 years ago

Just bought our second Mercedes from Plaza West...another fantastic purchasing experience. Our salesperson, Enjoli, went above and beyond to ensure our satisfaction. She was articulate, thorough, and very well-acquainted with the Mercedes lineup. Thanks, Plaza, and keep up the great customer service! 

Matt W.'s profile image
10 years ago

This is an outstanding Dealership! We just took delivery of a new GLA250, our first Mercedes-Benz. From the first time we walked through the doors of this dealership all the way through the exceptional delivery process, we always felt welcomed and appreciated. Our salesman, Tom Bertelow was awesome! He took the time to listen to the ideas we had for options, tirelessly showed us a number of vehicles, stayed past his scheduled time to go home to accommodate our schedule, and most importantly, ALWAYS did what he said he would ... read more

Deborah B.'s profile image
Deborah B. 
10 years ago

This was my first time visiting Plaza West and I love the atmosphere and location. 

jimmys110's profile image
11 years ago

I have never had a negative experience with the service department. I own two Mercedes. No one else touches them 

Darrin J.'s profile image
13 years ago

Wife took car in for service A last week while traveling. Cost $300 plus tax, in Tulsa $190 for same. Thought maybe it was because she was near "big city". So I called Dallas ($249) and Chicago ($200). So if, according to service advisor, they follow Mercedes schedule exactly how could they be so much higher? Can't be labor rate, I'm sure Dallas and Chicago are same or even more. It's not the money, it's the trouble of always having to check on people. Hope I help someone. 

honesty2010's profile image
honesty2010 
14 years ago

DISHONEST. TOTALLY CROOKED CAN NOT BE TRUSTED 

Frequently asked questions about St. Charles Mercedes-Benz

How is St. Charles Mercedes-Benz rated?

St. Charles Mercedes-Benz has a 4.6 star rating with 1,728 reviews. 

When is St. Charles Mercedes-Benz open?

St. Charles Mercedes-Benz is closed now. It will open at 8:00 a.m. 

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