St. Charles Chrysler Dodge Jeep Ram's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

St. Charles Chrysler Dodge Jeep Ram

4.4

About this business

The new St. Charles Chrysler Dodge Jeep Ram is part of the AL Piemonte Auto Group. Every customer enters our showroom as a friend and leave as family. We have a great inventory of new and pre-driven vehicles with our selling prices always clearly displayed on our website. Our award winning Service Department services all makes and models. With our Service Department you can count on professional service that gets the job done right the first time. 

Location details

1611 E Main St, St. Charles, IL, 60174, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.43,860 reviews
Select a rating
James Pusateri's profile image
James Pusateri 
recommend  Recommended
4 years ago

Awesome experience. Very attentive and professional. Mike our sales associate was terrific. Second vehicle we purchased. Would highly recommend 

Business response:

Thank you for sharing your experience! It's great to know that we had the exact vehicle you were looking for! Congratulations on your vehicle! 

Takey Ware Barnes's profile image
Takey Ware Barnes 
recommend  Recommended
4 years ago

Wish I would have came here first after someone ran me off the road my car was totaled. I was so pleased to have met Dan November 10 2020 he was awesome and amazing. He made sure I got exactly what I wanted Thanks a ton Dan my children and I Love our new car 🥰❤️ 

Business response:

Thank you for the positive feedback and recommendation, Takey! We are happy to know that you came to visit us and to know that Dan was able to help you and your family. We hope that you enjoy your new car! 

Duane Perkinson's profile image
Duane Perkinson 
recommend  Recommended
4 years ago

staff is friendly and courteous and the work is always done properly 

Business response:

Duane, thank you for the positive feedback and recommendation! We are happy to know that you find our team to be friendly and courteous and we hope that you will continue to visit us! 

Ken Kerfoot's profile image
Ken Kerfoot 
recommend  Recommended
4 years ago

Jake Calistro was very helpful and patient. He made the process very easy when we went to buy out our lease in order to keep our 2015 Cherokee. We’ll definitely be back. We highly recommend Jake and St. Charles Chrysler Dodge Jeep Ram. 

Business response:

Thank you for sharing this, Ken! We are so happy to have you in our Jeep Family 

Baldomero Valdez's profile image
Baldomero Valdez 
recommend  Recommended
4 years ago

Excellent work Randy in service 

Business response:

Thank you for the great review, Baldomero! We will be sure to thank Randy for providing you with excellent service. We look forward to working with you again! 

Rachel Kusreau's profile image
Rachel Kusreau 
4 years ago

This was the shadiest car transaction I have ever had. I should have left after I found out that the salesman were making fun of me behind my back but I stayed and completely regret it. I would never recommend this dealership to anyone. Go somewhere else. 

Business response:

Rachel, I am troubled to learn about your disappointment regarding your car transaction and any interaction that has left you with a negative impression. Please reach out to me directly so that we can discuss your experience in greater detail. I look forward to connecting with you. Best, Sam Barakat General Manager 708 259 1539 sam@stcharlescdj.com 

Kirstin Kersey's profile image
Kirstin Kersey 
4 years ago

They are inconsiderate. We have lived .4 miles from the dealership for 5 years now and every year multiple times a month we have to call and ask them to lower the volume of their PA System that is stupidly directed towards Route 64 the opposite direction of their facility. Most times the general manager Sam says he is going to look into it and nothing changes! I have neighbors who live even farther from the dealership and can still hear every word. DONT SHOP HERE...they do not care about the community and respecting the righ... read more

Business response:

Kirstin, I am sorry that you are still experiencing an issue with the PA System. We assure you that we will look into this again and come to a resolution. In the meantime, please feel free to reach out to me if you would like to discuss further. Best, Sam Barakat General Manager 708 259 1539 sam@stcharlescdj.com 

Kevin M Kruse's profile image
Kevin M Kruse 
4 years ago

Will never return to this dealership. My wife, brother and I have had poor experiences. Sales is shady and the service department takes hours and hours for simple maintenance. Spent over three hours there today for an oil change (with an appointment). Had to leave for work and vehicle had not even been started on. AVOID, this happened several times! 

Business response:

Kevin, I regret to learn about your disappointment regarding the time it took to complete your recent oil change along with any other concerns you have. Please reach out to me directly so that we can address your concerns. I look forward to connecting with you. Best, Sam Barakat General Manager 708 259 1539 sam@stcharlescdj.com 

Erika Shrum's profile image
Erika Shrum 
recommend  Recommended
4 years ago

Yesterday we drove 3 1/2 hours to look at a Chrysler Pacifica we found online, because it was the only one we could find and it was our perfect vehicle for our growing family. Every person we encountered was an absolute pleasure to work with. (My fiance and I have previously sold cars so we know that its not always a positive experience). Our salesman Alex was awesome, and made sure we were happy during every step and made sure the vehicle was exactly what we were looking for. The sales manager Chris was straight forward and... read more

Business response:

Thank you for the great review! We will be sure to thank Alex, Chris, and the rest of the team for providing you with excellent service. We can't wait to work with you again! 

Frequently asked questions about St. Charles Chrysler Dodge Jeep Ram

How is St. Charles Chrysler Dodge Jeep Ram rated?

St. Charles Chrysler Dodge Jeep Ram has a 4.4 star rating with 3,860 reviews. 

When is St. Charles Chrysler Dodge Jeep Ram open?

St. Charles Chrysler Dodge Jeep Ram is closed now. It will open on Monday at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com