St Albert Public Health Centre

shriya sharma 

on Google

2 months ago

I was disappointed with our experience during my baby’s 6-month immunization appointment. The nurse came across as very unwelcoming and seemed irritated throughout the visit. When I politely asked if my baby’s temperature could be checked before the immunization, the request was met with an unfriendly response that made me feel uncomfortable asking questions. I was also concerned by how firmly my baby was handled during the assessment, as his skin became noticeably red afterward. As a parent bringing an infant for vaccinatio... read more

Sara Regar 

on Google

7 months ago

Receptionist who answers the phone is incredibly rude. 

Tasha Anderson 

on Google

10 months ago

I went here for my Covid shot this year and wow, I’m so impressed! Everything from the kind greeting at the front desk, the way-finding, the next kind greeting in the immunization room, and my friendly, personable, and attentive nurse. The room full of nurses and patients felt abuzz with lightness, generosity of spirit, and not a single person looked glum… while getting needles put in their arms! Just an absolutely excellent experience through and through. These folks are out here showing the community why public health shou... read more

Sheneen Kasur 

on Google

11 months ago

There is a reason this place only has a 2.8 rating. Our 4 month old twins had their shots today and we had yet another poor experience. I have to start out by saying that the front end staff has always been kind and friendly and we have never had a bad experience with a “younger” staff member. Our poor experiences have always been with older nurses/healthcare workers. They will talk down to you making you seem like you’re a piss poor parent or you don’t know what you’re doing with your babies. Here’s a few things that we wit... read more

Shea McFadyen 

on Google

11 months ago

Run, don’t go to this location. Staff are absolutely miserable and would rather rush you out after shots, too sit on their computer because they were very busy apparently .Not even close to the case even with the west end shutting down. New parents, there’s a table dead center where you get to strip your kids down in front of everyone and wait for the nurses. No privacy at all, if you need to do a diaper change. To the staff members that think it’s okay to come up and touch your children…. Maybe keep your hands off other peo... read more