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Sprint

3.7

About this business

Location details

7880 Alexander Promenade PI #115-120, Ste 115, Raleigh, NC, 27617, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
3.7215 reviews
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J H's profile image
J H 
a month ago

I'm trying to understand the T-Mobile (Brier Creek) location was somehow "locked out" of accepting my return of two accessories? (Purchased online from T-Mobile). Granted certain locations may not be able to process returns for online purchases, it would have been great to provide a list of the specific locations that can actually process those types of returns, instead of having the customer drive all across God's green Earth trying to make a simple return. Still within the T-Mobile 14-day return policy, have a valid order ... read more

Tom Wallace's profile image
Tom Wallace 
3 months ago

Brian helped us get a new IPAD working correctly, without his help, we would still be struggling at step 1. KUDOS to Brian and his dedicated support today. Thanks Tom 

Tori Miller's profile image
Tori Miller 
4 months ago

Worst customer service I’ve ever experienced. I’d rather drive 20 minutes to a further T-Mobile. 5 people waiting while two of the four employees sit in the back. 

Mark Mclean's profile image
Mark Mclean 
4 months ago

Diana & Brian helped rectify a miscommunication that could've resulted in not having my phone for the holidays, they were patient and calm while staying o the phone with family and tech support for hours. 🤲 Thanks Again Guys 

Brie Boothby's profile image
Brie Boothby 
5 months ago

My husband and I recently had several wonderful experiences with T-Mobile associate Brian. We originally visited to explore switching from Verizon, and Brian took the time to answer all of our questions, making the entire process quick, efficient, and personalized. We returned after switching to T-Mobile to upgrade our phones, and once again received outstanding service from Brian. Throughout every interaction, he was incredibly kind, knowledgeable, and provided exceptional customer care. T-Mobile is lucky to have him—Brian ... read more

Frequently asked questions about Sprint

How is Sprint rated?

Sprint has a 3.7 star rating with 215 reviews. 

When is Sprint open?

Sprint is closed now. It will open at 10:00 a.m. 

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