Springfield Clinic Eye Institute

Erin Schafer 

on Google

2 weeks ago

After I was diagnosed with cataracts 2 eye professionals in Springfield told me not to use Springfield Clinic ophthalmology department. I ignored this advice and tried to work with Springfield clinic. I had an emergency situation with my eyes and lost my sight in one eye because of the cataract. I am only 35 and needed to get back to work. Their receptionists were rude and combative and did not let me speak to a nurse or doctor. Receptionists should not decide who gets care. I asked them for help with post op care and they r... read more

Alien Dog 

on Google

7 months ago

This was my first time visiting the clinic. I transferred from another clinic that no longer accepts my insurance. The Springfield Clinic doctor found a problem with my eyes, which the other doctor had failed to notice. I'm grateful that the staff at Springfield Clinic Eye Institute had found the problem long before I lost too much vision. Their quick intervention will halt the progression of the retinopathy. 

Barbara Allen 

on Google

2 years ago

Refused to see me cause my a1c was too high. I understood that but the doctor did not speak to me after I drove 30 miles to see him. The a1c results were available before my appt but they did not bother to cancel before my drive! I also had a problem with the doctor telling the receptionist the details of my problem and why he wouldn't see me. I felt like my. Privacy was violated! She had no need or right to know my medical issues! Physician should have sent me a letter cancelling my appointment and telling me why or speakin... read more