Spring Hills Lake Mary - Assisted Senior Living Facility

Amy Cearley 

on Google

2 weeks ago

Great community. We definitely recommend 

Maryann Howell 

on Google

a month ago

@MollySherman Thank you for sharing your experience. I am sorry your family’s time with us fell short of expectations. You did not attempt to contact me. I make myself readily available — I keep my phone with me at all times and take resident and family concerns personally and seriously. I have more than 20 years of experience as an Executive Director and have been at Spring Hills Lake Mary for fewer than 60 days; it is unfair to judge my character or my professional competence based on this brief period. To be clear, I did ... read more

Molly Sherman 

on Google

2 months ago

0/5 stars!!! Beware!! These people should not be entrusted to take care of your loved ones! This place is a literal nightmare. They should be ashamed of how they treated my mother and I'm sure she's not the only one who has suffered their NEGLECT. I moved my mother here eight months ago and I was so so happy, my mother took awhile to acclimate but over time she became happy too! She made friends and got into a rhythm. Well, then the nightmare began. Four different executive directors in six months. Some came in and did do th... read more

Natasha Williams 

on Google

3 months ago

Springhills made an excellent choice bringing MaryAnn Howell onto their team. My mom lived in a Brookdale community MaryAnn managed, and MaryAnn is the rare leader who combines uncompromising standards with genuine compassion. She advocates fiercely for residents’ well‑being, holds staff accountable with clarity and respect, and always follows through — no excuses. Her professionalism, integrity, and servant’s heart transformed my mom’s daily life and gave our family real peace of mind. MaryAnn is a consummate class act; any... read more