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Spring Eye Associates
- Healthcare
- Spring, TX
About this business
Location details
6640 Cypresswood Dr #105, Spring, TX, 77379, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Absolutely the worst customer service from every single person at this place. No communication, no information whatsoever. They are super argumentative and they refuse any kind of accountability. They would rather argue you down then listen and understand the issue at hand. You also have to call back to back to even get in contact with anyone there. It has been such a headache since the moment we stepped into this place. Avoid the headache.
Save yourself the headache and do not go here! Came in for a routine eye exam. Doctor was more than 20 minutes late (as in not even in the building). Then on top of that, he gave me the wrong eye exam. Then instead of taking responsibility for his actions and performing the correct exam. He chose to blame me. Needless to say. I called my insurance and have reported the behavior as unprofessional.
The doctor was great but the staff, not so much. Still waiting for my glasses after almost three weeks. Office, when someone actually answers the phone, isn’t any help. Went in to the office for answers but the only girl there (12:20 on a Tuesday) was sitting in the dark and stayed there once she turned on the lights. Couldn’t help me and said someone would call me tomorrow. Not holding my breath and once/if I get proper glasses I will not be going back.
Terrible experience. The "doctor" issued the wrong prescription. I asked for a refund and instead of a refund he took the LIBERTY and ordered a 2nd set of lenses that failed. Met with an ophthalmologist to find he never addressed my cataracts. Received new prescription that works. I then terminated Wallace for his failure in taking care of my eye care. Did he take the honorable action and reimburse me? Absolutely NOT.
Frequently asked questions about Spring Eye Associates
How is Spring Eye Associates rated?
Spring Eye Associates has a 2.9 star rating with 23 reviews.
When is Spring Eye Associates open?
Spring Eye Associates is open now. It will close at 6:00 p.m.
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