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Sportsman's Warehouse

4.2

About this business

Location details

1710 Delta Waters Rd, Medford, OR, 97504, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.21,367 reviews
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Jonathan Person's profile image
Jonathan Person 
4 years ago

No policy signed the manager comes out with one in his hand and says we should know it. 

Trey Brown's profile image
Trey Brown 
4 years ago

I called on Tuesday for some .270 federal fusion 130 grain rounds they told me they were in and would hold 2 boxes for me to pick up on Wednesday (I live 50 miles away and had to work Tuesday). When I got there about 11am on Wednesday I went to the gun desk to be informed that they did not put any behind the counter for me and that they were sold out. I will more than likely not step foot in this store again after driving 100 mile round trip to get ammo that they stated they held for me and did not. Then they gave me a 10 do... read more

Business response:

Hello Trey, We apologize for what happened at our Columbia location. We certainly understand your frustration and would like to see if there is something that we can do to improve your experience with us. Would you be willing to reach out to us at 1-800-286-3076 or email customerservice@sportsmans.com? Thank you! 

Elena DeVour's profile image
Elena DeVour 
recommend  Recommended
4 years ago

Maxwell was amazing. Close to close and he was busy doing something and took time to stop and help me find a Christmas gift I’d been searching the whole store for, and when it was damaged he went out of his way to locate the other one you had in stock that was in good condition. Hire more folks like that guy, made the experience super easy for someone like me who knows nothing about the gift I was trying to buy for a family member lol. 

Jerry Gates's profile image
Jerry Gates 
4 years ago

need to stop selling guns all together! Just because someone asks a question about felons they will not let someone else that you gave a ride to buy a gun!! will never go to any of your stores and I have been in Alaska since 1982. I will be telling everyone I know to not go to sportsmans warehouse!!! 

Jason Lee's profile image
Jason Lee 
4 years ago

Will no longer shop there as masks have been required. Cabelas it is! 

Business response:

Hello Jason, Thank you so much for taking the time to give us a review. As a company we make sure to follow all state guidelines for Covid-19 and our stores have the same expectations. We do apologize for the inconvenience, but it is a priority for us to keep our doors open during these unprecedented times and to meet our customers needs. If you would like to discuss this further with us please feel free to contact us at 1-800-286-3076 or by email at customerservice@sportsmans.com. Thank you 

Crystal Krom Sanders's profile image
Crystal Krom Sanders 
recommend  Recommended
4 years ago

Great experience at sportsman’s warehouse. My kids love to fish and it is new for me. Colby was fantastic at helping us get all the right gear for our needs. Not only did he provide the setup for our rods/reels but he took the time to show me how so I will be able to do it on my own with young kids. I even learned how to tie on the hook. We are very very beginners and he took the time to not only make sure we had what we needed within our budget but also made sure we knew how to use it! Absolutely great service! 

Business response:

Hello Crystal, Thank you so much for sharing your experience at the Columbia store with us. We are happy to hear that Colby did an amazing job and was able to help you with you new adventure in fishing. We will pass on your compliments to the store management and hope to see you again real soon. Thank you. 

TammyandBrian Card's profile image
TammyandBrian Card 
4 years ago

bought an ice auger 1 week ago . Paid $ 350 for it , ran it TWICE when it started to have problems . went back to Sportsmans and was treated EXTREMELY rude by the manager who NOT SO POLITELY referred me to the manufacturer and walked off ....... ZERO customer service ! NO help , no advice , NOTHING . Maybe D&B or Cabellas' would rather have my money , as I won't be shopping here again EVER . 

TammyBrian Card's profile image
TammyBrian Card 
4 years ago

bought an ice auger 1 week ago . Paid $ 350 for it , ran it TWICE when it started to have problems . went back to Sportsmans and was treated EXTREMELY rude by the manager who NOT SO POLITELY referred me to the manufacturer and walked off ....... ZERO customer service ! NO help , no advice , NOTHING . Maybe D&B or Cabellas' would rather have my money , as I won't be shopping here again EVER . 

Business response:

Hello Tammy, We are so sorry that you did not have a good experience at our Nampa location. We would like to speak to you to see if there is something that we can help you with. Would you be willing to reach out to us at 1-800-286-3076 or email customerservice@sportsmans.com? Thank you! 

Stefanie Marie's profile image
Stefanie Marie 
4 years ago

Business response:

Hello Stefanie, Thank you for letting us know about your experience at our Phoenix location. We are sorry to hear that it wasn't a great one. We would like to get some further feedback from you. Please reach out to us at 1-800-286-3076 or email customerservice@sportsmans.com. Thank you! 

Frequently asked questions about Sportsman's Warehouse

How is Sportsman's Warehouse rated?

Sportsman's Warehouse has a 4.2 star rating with 1,367 reviews. 

When is Sportsman's Warehouse open?

Sportsman's Warehouse is open now. It will close at 6:00 p.m.  

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