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Sportsman's Warehouse
- Sports Wear
- Medford, OR
About this business
Location details
1710 Delta Waters Rd, Medford, OR, 97504, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I don't recommend going here to purchase anything! Today my family went to Sportsman's warehouse with my family for my son's birthday. My mother who has an enhanced carry permit was denied buying a Weatherby 12 gauge shot gone for his birthday and they refused to sell it simply because myself, my father and my son where the ones checking it out and seeing how it draws they refused us service. Which is a huge infringement on her 2 ND amendment right. Since when can't you go sh… See more
RecommendedActed with professionalism in the face of an irate customer. Highly recommend.
Business response:
Hi Michael, Thank you so much for taking the time to share your experience with us! We will make sure that this is sent to local management! We hope to see you again real soon.
Three times I’ve pulled items that say they are on clearance and get to the register and they are not. Every time I’m told someone put them in the wrong spot. Today I grab a Sitka belt off the rack in the middle of the aisle that says “everything on this rack 60% off” get to the register and someone put it in the wrong spot again. So I left again spending $0. I can’t wait for bass pro to take over and make this even worse!!!
** 1/21/2022 ** Update: The new store manager called and we are on the same page with an offer. Unfortunately she is having to work extra hard to clean up the messes made by the previous staff and management. Kudo's to her. Super friendly and super professional. Once all is said and done, I'll see about removing this post or at least updating it to a more positive experience.Sportsman’s (Nampa)Dishonesty, Deceit, Poor Service… See more
Business response:
Hello Todd, We apologize for the experience you had at our Nampa location. We would like to speak to you further to see if there is something that we can do to help rectify this situation. Again, we are so sorry about hope to hear from you soon. You can reach us at 1-800-286-3076 or email customerservice@sportsmans.com. Thank you!
Absoloutly terrible treatmemt by the manager in the gun department. Extreamly rude. I wouldn't let this jerk serve ice cream to the public, let alone have access to people's personal information. He doesn't listen, interupts, and speaks over you, and snaps back when you try to be heard. Just a rude, belligerent jerk.
Business response:
We are so sorry Andy about the experience that you had at our Medford location. We would like to speak to you further to see if there is something that we can do to rectify this situation. Would you be willing to reach out to us at 1-800-286-3076 or email customerservice@sportsmans.com? We appreciate your feedback. Thank you!
The customer service department is the complete opposite. They are clearly a bunch of young idiots with zero customer service skills attempting to provide customer service. Nice try. Do not recommend.
Business response:
Hi Jessica, Thank you so much for taking the time to let us know about the experience you had at our Anchorage store. We value excellent customer service and we are continually working on it. We certainly do not want our customers to go out of their way to shop at our stores and then have an unpleasant interaction. We value your feedback and we would like to speak to you further about your experience. Would you be willing to reach out to us at 800-286-3076 or you can send an email at customerservice@sportsmans.com? Thank you
My daughter and I had the best customer service from Tyler especially since I don't know very much about handguns. He is very knowledgeable and explained everything in detail to where I could understand. I got the perfect 9mm Glock. Tom is also great!!! Keep up the good work gentlemen 👏 👍
Business response:
Thank you so much for the kudos we'll be sure to give the guys a shout out! Enjoy your new Glock!
Direct to Management:Over the past several year, I have spent Tens of Thousands of Dollars at your St. George store.I won’t be back…for anything at any time.My wife was given bad advice from the floor help re: #10 Percussion Caps and FFFg Black Powder.The powder (1 lb.) was correct but priced well over 200% of any reputable source.… See more
Frequently asked questions about Sportsman's Warehouse
How is Sportsman's Warehouse rated?
Sportsman's Warehouse has a 4.2 star rating with 1,367 reviews.
When is Sportsman's Warehouse open?
Sportsman's Warehouse is open now. It will close at 6:00 p.m.
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