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Spencer Heating and Air Conditioning

4.4

About this business

Mel Shapess and Sons Heating and Cooling now Spencer Shapess Heating and cooling provides heating and cooling service as well as power air duct cleaning to the Syracuse, NY area. Heating Cooling has been serving the Syracuse, New York region for over superior new products like Bryant and Rheem furnaces central air units. 

Location details

1452 Burnet Ave, Syracuse, NY, 13206, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.429 reviews
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Tieasha M.'s profile image
Tieasha M. 
3 years ago

I have a medical condition where a A/C is required. The Tech installed it incorrectly. When they came back to correct the issue he drops it out the window... They agreed to replace it. That was 26 weeks... I ended up needing emergency medical services last night after numerous request were ignored by owner to please install for 2 weeks. These heat waves can cause me serious damage or death. They receive a contract from the county for Senior and disabled to install theses brand new units for medical reasons. Help! 

Kristoffer Robert's profile image
Kristoffer Robert 
recommend  Recommended
5 years ago

Just had our new boiler installed and I was so impressed by everything from the installation to the customer service. I can’t say enough about the experience and the prices are very reasonable. Would 100% recommend Spencer Heating & AC to anyone I know! Thank you Brian! 

Jackie Hanifin's profile image
Jackie Hanifin 
5 years ago

I just recently had to have our A/C unit looked at as it was blowing warm air. A gentleman from Spencer Heating & Air Conditioning came out in a timely fashion and was very pleasant. When he finished replacing a capacitor ($20 piece at most), and 30 minutes of work we were handed the bill-$324.00! My husband paid to avoid making the young man uncomfortable. He immediately called the company to question the price. We received a call back right away from the secretary stating that we would hear from the owner asap. No return c... read more

Ethel Mabe's profile image
Ethel Mabe 
recommend  Recommended
5 years ago

Called early in the morning and left message which was returned 10 minutes later by a sweetheart lady. She assured me I would have someone here in the afternoon and would call me when they were on the way. The repair man Brandon was so pleasant and fixed everything in a short time. I have done business with a nicer business! 

Ursula M. Wefers's profile image
Ursula M. Wefers 
recommend  Recommended
6 years ago

What an amazing service! Waking up to a cold house is not nice. I called Spencer, and they sent a technician to my house right away. The issue was solved, and the heat is working again. Timely and Precise service! 

Donna Powers Romano's profile image
Donna Powers Romano 
recommend  Recommended
6 years ago

They came quickly on Christmas Eve morning when we woke up to a 60degree house and returned the day after Christmas to install a new furnace. They gave us ceramic heaters to use in between. Great receptionist. They offered financing, were friendly, efficient, and they cleaned up EVERYTHING. Very pleased. 

Jason Horton's profile image
Jason Horton 
7 years ago

Couldn’t be happier with the work that Brian and his team did in our older house! We had a lot of re-configuration of the ductwork, replaced the furnace, and new AC in our basement for more efficiency. They worked with us to make our immediate goals achievable, and also was able to accommodate our plans to finish the basement in the future. That was 6 months ago. We were happy to have them back today now that our basement refinishing project progressed. Clean courteous and responsive are too kind words. Not to mention that t... read more

Renée Kessler Milby's profile image
Renée Kessler Milby 
7 years ago

New furnace installed today. Amazing service! Wonderful experience! Thanks, Brian and Tim! 

Mark Davis's profile image
Mark Davis 
8 years ago

Frequently asked questions about Spencer Heating and Air Conditioning

How is Spencer Heating and Air Conditioning rated?

Spencer Heating and Air Conditioning has a 4.4 star rating with 29 reviews. 

When is Spencer Heating and Air Conditioning open?

Spencer Heating and Air Conditioning is closed now. It will open at 9:00 a.m. 

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