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Specialty Mobility

4.1

About this business

Location details

6400 W Okanogan Ave, Kennewick, WA, 99336, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
4.137 reviews
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Debra E's profile image
Debra E 
2 months ago

UPDATE #2:We had an awful experience when we brought our car in to have it outfitted with a lift and scooter.. the ignition on the car was broken (seconds after the mechanic got out) my husband got in to start the car and the key just turned in the ignition. They looked at it, broke our cowling on our steering column and said the didn't do it, it's an old car and other want their fault. My daughter fixed it in their parking lot, And they refused to even allow us to use a took because I left a "bad" review. We've had nothing ... read more

C. T.'s profile image
C. T. 
4 years ago

Very disappointed in the lack of service. We’ve used this company for years and today I was completely taken back with the lack of care and just wanting to prove a point. We were charged $105 for installing a part that we could have done ourselves. When the install happened there was no explanation of it being an install charge. It was explained that it was a new product and cost $165. Well the product was incorrect so we exchanged it today and we knew the price of the old one so when I asked about a credit that’s when we we... read more

Business response:

This person is not our customer. Our customer is *** ******. She was, however, with him when he came into our shop. In the past, ***had come into our shop to purchase Spinner Knobs for his steering wheel. ***has been a very good customer for many years. We had sold him the spinner knobs which, in the past, he would install into his vehicles himself. In December, he again came in to purchase a spinner knob. This time, we pulled his car into our shop and installed the spinner knob for him. January 13th, he came back and said t... read more

Frequently asked questions about Specialty Mobility

How is Specialty Mobility rated?

Specialty Mobility has a 4.1 star rating with 37 reviews. 

When is Specialty Mobility open?

Specialty Mobility is closed now. It will open at 9:00 a.m. 

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