Specialty Eye MDs (Irvington)

Sharif Norris 

on Google

2 days ago

The Manager Karen was amazing. She took the time out to explain my needs and how my insurance policy works. The staff were all accommodating and pleasant. To “TOP OFF MY VISIT” the Optician Yarlene was EXCELLENT and picked out my new sunglasses and I left in style. 

Mello D 

on Google

4 weeks ago

Dr. Uddin is a great eye doctor. She's knowledgeable, helpful, and has a personable demeanor. My only issue is that it's extremely difficult to reach her office by phone. The office staff/answering service needs to pick up the phone and actually relay messages. It's a huge disservice to have a good doctor who you can't reach because no one wants to answer the phones. 

Mimi Sullivan 

on Google

a month ago

First impressions are lasting impressions, especially when it deals with "customer service." This was a FAILURE unfortunately. I made an appointment for 2/28 via phone a week prior. Provided my insurance and was told they would confirm my co-pay once they spoke to the insurance company. I received a voice message on 2/24 confirming the appointment. I called to confirm and left messages to get the co -pay info. No return call. 2/28 I took off a half day for this appointment. I arrived early and was told that my insurance does... read more

Mello D 

on Google

2 months ago

Dr. Uddin is a great eye doctor. Knowledgeable and helpful. However, it doesn't benefit you because the staff in that office can never be bothered to pick up the phone. When you need to make simple appointment adjustments or refill requests, you have to go through a circular maze leading to nowhere on the automated phone system. The only other option you get is to talk to a clueless phone operator who has no interest in helping you. It's unfortunate to have a great doctor who you can't access because the support staff is unw... read more

Aris Agarwala 

on Google

3 months ago

Doctors are great and the main ophthalmologist has great hair. Treats Medicaid patients with respect.